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Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

Quality control of security

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Such a parameter as control of the quality of protection is an important aspect of successful security activities since it is thanks to such control that the quality of customer service can be brought to perfection. Quality security work can be called an activity in which all current working operations are carried out accurately and promptly, as if in a well-coordinated clock mechanism. But to organize high-quality and effective work of security, and to maintain it at the proper level, it is necessary to create conduct of internal accounting conditions first. To do this, you need to decide on a management method, on which a lot depends. As you know, when managing a company, you can keep records manually, or use an automated program. So, for better security work and continuous effective control of its production activities, it would be more correct to choose automation. Automation solves many problems of manual control, such as the lack of dependence of the result on the quality of staff work, since the automated approach involves the use of software and special auxiliary equipment in most everyday operations of artificial intelligence. In addition, while automating security activities, you can rest assured of the reliability of the results obtained as a result of information processing, since the work of the program excludes interruptions or the likelihood of errors. Moreover, you no longer depend on the speed of employees' work, because information processing much faster, with any workload and the number of turnovers in the company. Hence, the opinion is quite justified that to maintain the quality control of security and maintain it at a high level, it is extremely necessary to automate the security company and its work processes. In addition, which is very convenient, the modern market is actively developing the direction of automation, due to the huge demand and its popularity, so platform manufacturers have released a variety of application options, among which you can find samples of different prices and functionality.

Who is the developer?

One of the best automating a security agency and subsequent quality control of its work options is the installation of the USU Software system, an automated program developed by the specialists of the USU Software company. It allows keeping a continuous record of all current aspects of security activities, including not only the quality of work but also the financial component, personnel control and payroll, equipment control, special uniforms, and equipment, as well as the development of a full assessment CRM system of the quality of security. The product installation has unique parameters, on the creation of which the specialists of the USU Software firm worked and invested all their many years of experience and knowledge. It is presented by them in more than 20 different configurations, which were created specifically for different areas of business, and the functionality is selected taking into account its specifics. This makes the use of computer complex universal and is especially suitable for owners of several types of business. The many quality tools possessed by this useful quality application make the management of a security agency easier and more comfortable, and its control more professional. The universal security system is easy to use, and no less simple and accessible in the initial study. You don’t have to spend a lot of time trying to figure out the interface configuration or wasting money on additional training. To understand is what is easy enough after a couple of hours of self-mastering, especially since the whole process accompanied by the presence of pop-up tips in the interface and special training videos posted absolutely free on the official website of the USU Software. There are many options in the automated platform that optimize the performance of security guards, other personnel, and of course management. For example, you can exchange messages and various files directly from the interface of the computer software, which is due to its integration with various communication methods (SMS, e-mail, mobile chats, PBX station). The multi-user mode, which the program interface possesses, is available for creating a one-time joint team activity in the system. For which, without fail, each employee must have a personal account to register in the application, as well as to track his activity during the working day, to perform delegated tasks, as well as to adjust personal access to different categories of information in the menu, to maintain confidentiality. For the quality of protection to be even higher, it uses synchronization of automated control complex with such equipment as video surveillance cameras, burglar alarms and sensors, a barcode scanner, a web camera, and much more. All these devices help to optimize the workplace of security personnel, which of course affect the quality of their services and effectiveness.

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To comply with the quality of security and its control, it is very convenient to use the glider built into the interface, which admits the manager to control the workload of the guards at the facilities, distribute new tasks, control the duration of contracts, control the timeliness of the execution of the assigned tasks by the personnel, etc. When distributing new tasks, their dates put on the calendar, which will further facilitate their control, and then automatically notify all participants in the process through the interface about what they have to do. Another well-known quality control method is feedback or CRM, which is used to ensure that the quality of the services provided is directly evaluated by the customers themselves. For this, the means of communication with which the system can be easily integrated can be used. For example, with the help of SMS mailing, which can be organized both in bulk and selectively according to the contacts of the client base, you can conduct an SMS survey, in which a certain number is sent by the client to answer the question about the quality. Also, an assessment of the quality of security protection can be carried out by filling out special forms on the company's website, which are automatically processed by a unique program and displayed in special statistical reports.

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Quality control of security