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Mapulogalamu USU

CRM kwa kampani

Kusintha mwachangu.
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Chiwonetsero cha pulogalamu

Dongosolo la CRM la kampani ya gawo lililonse lazochita, limapereka zodziwikiratu muubwenzi ndi ogwiritsa ntchito, kukonzekera ntchito za ogwira ntchito ndikuwongolera kusungitsa makasitomala, kukopa anzawo ambiri ndi zina zambiri zomwe zimapezeka kwa ogwiritsa ntchito pulogalamuyi. Kusankha zofunikira zofunikira, ndikofunikira kuyang'anira, kufananiza machitidwe onse a CRM omwe amaperekedwa pamsika kumakampani, malinga ndi magwiridwe antchito ndi kuthekera, mtengo ndi magwiridwe antchito, pogwiritsa ntchito mtundu wa demo, kenako ndikupitilira kukhazikitsa mwachindunji. Dongosolo lathu lodzichitira nokha la CRM limatsimikizira kampani yanu mndandanda wofunikira wa magwiridwe antchito, magwiridwe antchito ndi makina abizinesi onse, kukulolani kuti mutengere kampani yanu pamlingo wina, ndikuyesa pang'ono. Mitengo yotsika mtengo ya CRM imakupatsani mwayi woti mukwaniritse magawo onse, kuyambira mabizinesi ang'onoang'ono mpaka akulu.

Kusunga makina oyang'anira zamagetsi kumakupatsani mwayi wokhazikitsa gawo lopanga, kupanga matebulo amodzi kwa anzawo, poganizira za kuthekera kwakusaka mwachidziwitso chamunthu (dzina lonse, nambala yachikalata) ya nomenclature, ntchito yomwe idachitika ndikuperekedwa. Ntchito ya CRM imapereka kulembetsa ndi kukonzanso kwazinthu, kuthetsa kuchitika kwa zolakwika ndi kusamvetsetsana. Mukamayang'anira makasitomala ambiri ndikusunga zolembedwa, kulowetsa kwachidziwitso chokha ndikofunikira kwambiri, kukhathamiritsa nthawi yogwira ntchito ndikukulolani kuti mukhale ndi zolondola, zopanda zolakwika zomwe zilipo. Kulandira zidziwitso, mumphindi zochepa, injini yosakira ili ndi udindo.

Kutulutsa zolembedwa ndi malipoti, kutulutsa ma invoice ndi kutsika mtengo molingana ndi mndandanda wamitengo, kutulutsidwa kwa katundu ndi kuwongolera pamagawo onse amayendedwe, kumapezeka ndi zowongolera zakutali, kuphatikiza kudzera pa intaneti. Kulandila malipiro mu ndalama zakunja kulipo mukamagwiritsa ntchito chosinthira.

Dongosolo la CRM limatsimikizira kuwongolera magwiridwe antchito ndi ntchito zomwe zakonzedwa, poganizira kukhazikitsidwa kwa zolinga zomwe zakhazikitsidwa mukukonzekera, kutsimikizira kukwaniritsidwa kwa ntchitozo. Pogwiritsa ntchito zidziwitso za anzawo, ndizotheka kutumiza zidziwitso mwachangu kudzera pa SMS, MS, Imelo, mauthenga a Viber, zomwe mosakayikira zidzakulitsa ndikuwongolera ubale wamakasitomala. Mukasunga dongosolo la CRM, mudzatha kuyang'anira ntchito iliyonse, kuyambira kumapeto kwa mgwirizano mpaka pamapeto omaliza.

Kuwongolera kayendetsedwe kazachuma, kusanthula zochitika zamabizinesi, kuyang'anira ndi ziwerengero zantchito, kulandira ma graph ndi malipoti anthawi iliyonse yopereka lipoti, kukwaniritsa zolinga zamalonda, kugawa ufulu wogwiritsa ntchito zinthu zomwe zimagwiritsidwa ntchito, zimapezeka kwa aliyense wogwira ntchito pakampani, yomwe imayendetsedwa ndi mutu.

Mutha kutsitsa mtundu waulere wa CRM patsamba lathu, mwachangu komanso mosavuta. Izi zikuthandizani kuti muzitha kudziwa mwachangu zida ndi mwayi wogwira ntchito yabwino komanso yapamwamba m'makampani, popanda chindapusa cholembetsa. Ngati kuli kofunikira kukonza pulogalamu ya CRM, ma module owonjezera amatha kupanga panokha. Alangizi athu amalumikizana nthawi zonse kuti atipatse zambiri komanso thandizo pakuyika mtundu womwe uli ndi chilolezo.

Pulogalamu ya USU yodzipangira yokha idapangidwira makampani a CRM omwe ali ndi bajeti iliyonse, kupereka chitonthozo ndi chithandizo choyenera cha ntchito zonse zopanga.

Automation ya CRM application imapatsa kampaniyo zolemba zonse zofunikira zamagetsi ndi ma spreadsheets omwe amakulolani kuti mutenge zinthu kuchokera kunja ndikugwiritsa ntchito njira zosiyanasiyana zowunikira ndi kuwongolera.

Kodi wopanga ndi ndani?

Dongosolo lamagetsi la CRM limapangitsa kukhala ndi zida zolondola nthawi zonse, poganizira kusinthidwa pafupipafupi kwa chidziwitso.

Zambiri zamakono, ogwiritsa ntchito amatha kujambula kuchokera ku chidziwitso chimodzi chomwe chimapereka kusungirako kwa nthawi yaitali kwa zaka zambiri, kukhalabe kosasinthika, ndi zosunga zobwezeretsera kawirikawiri.

Kasamalidwe ka makonzedwe, mbiri ya maubwenzi ndi zochitika zamalonda, makasitomala enieni, katundu.

Mawonekedwe a CRM opangidwa mwachilengedwe akampani amapangidwira wogwiritsa ntchito aliyense, poganizira zomwe amakonda.

Ogwiritsa ntchito amatha kusankha pawokha ma tempulo ofunikira, zolemba zachitsanzo, kuzisintha paokha kapena kutsitsa pa intaneti.

Chitetezo pakusintha kamodzi kwa zikalata ndi zidziwitso zambiri.

Kufikira kokha ndi magawo anu, malowedwe ndi mawu achinsinsi.

Makina otseka zenera amachitidwa powerenga zaufulu wamunthu ndi zizindikiritso.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Kodi womasulirayo ndi ndani?

Kugawa kwaufulu kwa ogwiritsa ntchito kumatengera udindo wa ogwira ntchito mu CRM yakampani.

Ogwiritsa ntchito ambiri, omwe amapezeka kwa onse ogwira ntchito, kuti agwiritsidwe ntchito nthawi imodzi ndi ogwira ntchito m'madipatimenti onse ndi nthambi, kupatsidwa mwayi wophatikiza kasamalidwe mu database imodzi.

Kukhathamiritsa kwa kayendedwe ka ntchito ndi kuwerengera ndalama, potengera kulowetsa kwa data.

Kupanga zolemba zilizonse.

Mitundu yonse yamakalata (MS Mawu ndi Excel) imathandizidwa.

Kulandila malipiro, mundalama iliyonse yabwino yakunja, ndi chosinthira chomangidwa.

Kuwongolera kwathunthu kwazomwe zikuchitika, kuyambira pakugwiritsa ntchito ndikutha ndi kutumiza katundu kwa wolandila.

Kasamalidwe ka injini yofufuzira nkhani, kupereka chiphaso cha zinthu mumphindi zochepa.

Konzani cRM ya kampani

Gulani pulogalamu yopangidwa kale

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CRM kwa kampani