Urutonde: 4.9. Umubare w'amashyirahamwe: 456

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRMs Yamamaye cyane

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

• 
  Twandikire hano
• 
  Nigute wagura gahunda?
• 
  Reba amashusho ya porogaramu
• 
  Reba videwo ivuga kuri gahunda
• 
  Kuramo porogaramu hamwe namahugurwa yoguhuza
• 
  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
• 
  Gereranya iboneza rya porogaramu
• 
  Kubara ikiguzi cya software
• 
  Kubara ikiguzi cyigicu niba ukeneye seriveri
• 
  Ninde uteza imbere?

Ishusho ya porogaramu

Iyo uhisemo urubuga rwo gutangiza ubucuruzi no kunoza imikoranire nabakiriya nabafatanyabikorwa, ba rwiyemezamirimo babanza kwiga CRM zizwi cyane. Gahunda zuruhererekane zigomba korohereza cyane kandi icyarimwe kunoza imirimo igamije gukomeza ubufatanye burambye, inzira nziza mubikorwa. Guhitamo gushigikira software ikunzwe bifite ishingiro rwose, kuko byemejwe nabakoresha benshi, imikorere yayo yashoboye gukemura ibibazo byinshi byingenzi, ariko no mubayobozi birakenewe gukora isesengura rigereranya. Ikimenyetso cyingenzi cyerekana iterambere ryiza rya platform ya CRM nuburyo bworoshye bwo gukoresha, kuko ubucuruzi butazakurura imihindagurikire miremire, gutakaza umusaruro. Ni ngombwa kandi ko igisubizo wahisemo, cyaba gikunzwe cyangwa kidakunzwe, gishobora guhaza byimazeyo imirimo yashyizweho, bikagabanya cyane umutwaro ku bakozi. Mbere yo guhitamo porogaramu nziza kuruganda, ugomba kwiga ibyukuri byabakoresha, kandi biva ahantu hatandukanye. Niba hari verisiyo yikizamini, noneho nibyiza kuyikoresha, biroroshye kumva uburyo ibidukikije byimbere byubatswe kandi amahame yose ya CRM yubahirizwa. Igisubizo cya automatike kizabona ufite umufasha uzafata imirimo myinshi yo kugenzura imikoranire, imishinga, gutegura inyandiko iherekeza hamwe no kubara neza. Ibyahoze bisaba imbaraga nigihe kinini kubakozi bizarangira mugihe gito, kwemerera, hamwe nabakozi babanjirije, kubona ibicuruzwa byinshi, imirimo, nimirimo. Inyungu yo kwinjiza tekinoloji igezweho iragaragara, hasigaye gusa guhitamo murubuga ruzwi cyane imwe igaragara ko ari nziza cyane mubijyanye nigiciro, ubuziranenge nibirimo.

Igisubizo nkicyo gishobora kuba sisitemu yububiko rusange, ifite ibyiza byinshi ntanimwe murubuga rushobora gutanga, ibi bireba koroshya imiyoborere, korohereza imikorere ya buri munsi. Porogaramu iganisha neza kuri automatike yibikorwa bitandukanye mumashyirahamwe kwisi yose kurenza umwaka. Ubunararibonye bunini no gukoresha iterambere rigezweho muburyo bwikoranabuhanga ryamakuru bituma USU ihitamo neza mugutangiza isosiyete no gutunganya umubano wabakiriya. Tekinoroji ya CRM ikoreshwa mugutezimbere yubahiriza amahame mpuzamahanga, adufasha guhangana na gahunda zizwi cyane muri kano karere. Nubwo hariho imikorere yagutse, urubuga rworoshe mubijyanye nimiterere yimbere, rugizwe na module eshatu gusa. Ibitabo byerekana rero kubika amakuru kubakozi, ibigo, bagenzi, ibicuruzwa byarangiye, indangagaciro zifatika, inyandiko hamwe na templates zabo, formulaire yo kubara nayo yashyizwe hano. Turashimira iki gice, abakoresha bose bazakora inshingano zabo, ariko bimaze guhagarara muri Modules, urubuga nyamukuru rwibikorwa byose. Ibyingenzi byamakuru bigerwaho hifashishijwe imikoranire yibice hamwe; kugirango byorohereze imyumvire, bafite gahunda isa na substructures. Igice cya gatatu kizahinduka igikoresho nyamukuru kubafite ubucuruzi, abayobozi b'amashami, kubera ko Raporo zizajya zifasha kubona ishusho nyayo y'ibibazo ukurikije ibipimo n'ibipimo bisabwa. Ihitamo rinini ryamahitamo na fomu yo gutanga raporo igufasha gusuzuma uko ibintu bimeze muburyo butandukanye, subiza mugihe imyanya irenze. Hamwe nuburyo bworoshye, butekereza kandi bworoshye, ndetse numukoresha wa mudasobwa woroheje udafite uburambe bwambere mugukoresha software arashobora kubyitwaramo. Abahanga bacu bazagufasha kumva imikorere, bakubwire ibyiza byurubuga, mugihe cyamahugurwa magufi. Amahugurwa yombi nogushyira mubikorwa birashobora gukorwa muburyo butaziguye, cyangwa muburyo bwo guhuza kure ukoresheje interineti. Imiterere yimikoranire ya kure irakenewe cyane muriki gihe kandi iragufasha gukorana nimiryango yamahanga mugutanga verisiyo mpuzamahanga ya software. Ubu buryo butuma gahunda ya USU imenyekana cyane mugutangiza akarere ka CRM. Icy'ingenzi cyane, guhera kumunsi wambere nyuma yo kubishyira mubikorwa, abayikoresha bazashobora kwimura inshingano zabo kubikoresho bishya, no kwandikisha umukiriya muri data base, gukora ibicuruzwa no gukora inyandiko bizakorwa nabantu bake babigizemo uruhare. Ububiko bwa elegitoronike muri porogaramu ya USU butuma bishoboka kubika amakuru gusa, ariko kandi ugahuza inyandiko, amasezerano, amashusho kugirango woroshye gushakisha no gukorana mugihe wongeye gusaba. Sisitemu ishyigikira imiterere yumuntu ku giti cye, yohereza ubutumwa rusange, kugirango uhite kandi unyuze kumuyoboro witumanaho woroshye umenyesha bagenzi babo ibirori biri imbere, kuzamurwa mu ntera, no kubashimira. Kohereza amakuru ntibishoboka kuri e-imeri gusa, ariko kandi binyuze kuri SMS cyangwa viber. Ubundi bushya bwibikoresho bya software ni ubushobozi bwo gutumiza ishyirwaho rya telegaramu ya telegaramu izwi cyane, izasubiza ibibazo bikunze kubazwa kubyerekeye umuryango wawe nibikorwa bikomeje, kwohereza ibyifuzo kubayobozi. Imikorere ya software nayo ituma bishoboka gusesengura ubutumwa bwakozwe, gusuzuma imikorere ya buri muyoboro wogutumanaho cyangwa kwamamaza, kugirango bidatera imyanda aho hari inyungu nke.

Porogaramu ya software ya USU irashobora kwitirirwa rwose sisitemu ya CRM izwi cyane, kuko yujuje ubuziranenge mpuzamahanga nibisabwa. Urashobora kubyemeza neza na mbere yo kugura impushya, niba ukoresheje verisiyo yerekana ubuntu, igenewe gusubirwamo. Mubimenyerezo rero uzashima ubworoherane bwo kugendana hamwe nuburyo bworoshye bwibibanza bya menus, tabs, Windows, uzumva ingingo wifuza kwagura, ongeraho kumagambo yerekanwe. Nyuma yo guhuza neza nu tekinike zose, abahanga bazashiraho igisubizo cyiza kizahaza byimazeyo kandi gitange uburyo bwo guteza imbere ubucuruzi. Twitaye ku kwishyiriraho, kuboneza no guhugura abakozi, bityo rero guhuza nigikoresho gishya bizaba vuba bishoboka. Igiciro cyumushinga wikora gishobora gutandukana bitewe nurutonde rwimirimo yatoranijwe, kandi niyo waguze shingiro, irashobora kwagurwa nkuko bikenewe.

Porogaramu ya USU irakwiriye murwego urwo arirwo rwose rwibikorwa, ndetse no kubidasanzwe, kuko ishoboye guhindura imikorere yayo ishingiye ku ntego zashyizweho.

Ninde uteza imbere?

Imiterere ya CRM ishyirwa mubikorwa hakurikijwe amahame mpuzamahanga, yemerera na sosiyete yo mumahanga kwikora mugukora ibisobanuro bikwiye bya menus na forme.

Porogaramu igizwe na module eshatu gusa, kugirango itagora imyumvire yabo no gukoresha mubikorwa byakazi bya buri munsi, biroroshye kubyiga.

Sisitemu ishyigikira imiterere-y'abakoresha benshi, ikuraho amakimbirane yo kubika amakuru no gutakaza imikorere mugihe ukora ibikorwa bitandukanye.

Kohereza ubutumwa kubakiriya nabafatanyabikorwa bishyirwa mubikorwa binyuze mumiyoboro y'itumanaho izwi cyane nka imeri, viber, sms, kandi urashobora kandi guhamagara amajwi mwizina ryikigo cyawe.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Buri mukozi azishakira wenyine imirimo izorohereza cyane gukora imirimo ashinzwe, bityo kugabanya umutwaro no kuzamura ireme ryakazi.

Urashobora gukoresha uburyo bwo gutumiza hanze kugirango utangaze amakuru yububiko hamwe namakuru ajyanye nabakiriya, abakozi, nibikoresho bifatika, mugihe ubitse ibiri imbere.

Kugirango ubone amakuru ayo ari yo yose, birahagije gukoresha ubushakashatsi bujyanye, aho amakuru ayo ari yo yose yerekanwe ku nyuguti nyinshi mu kanya, zirashobora gushungura, gutondekanya no guhurizwa hamwe n'ibipimo bitandukanye.

Porogaramu izafata imirimo yingenzi ijyanye no gukomeza ubufatanye bufite ireme na bagenzi babo, bityo ibintu rwose bizamuka.

Tegeka CRM izwi cyane

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRMs Yamamaye cyane