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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi

Isoftware USU

CRM imicimbi

Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?

Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.

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  Xhumana nathi lapha
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  Ungaluthenga kanjani uhlelo?
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  Buka isithombe-skrini sohlelo
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  Buka ividiyo mayelana nohlelo
• 
  Landa inguqulo yedemo
• 
  Qhathanisa ukucushwa kohlelo
• 
  Bala izindleko zesofthiwe
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  Bala izindleko zefu uma udinga iseva yefu
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  Ubani umthuthukisi?

Isithombe-skrini sohlelo

I-CRM yemicimbi izoba yindlela efanele yokukhiqiza imibhalo efanelekile futhi yenze yonke imisebenzi edingekayo kusetshenziswa uhlelo lwe-Universal Accounting System. Uzokwazi ukwethula ngefomethi yedokhumenti yonke imicimbi yamanje ku-CRM ngesikhathi ngokwethulwa kokusebenza okuningi okukhona ekuhambeni komsebenzi, okuzoba isisekelo esiyinhloko sesisekelo se-USU. Kuya ngokuthi umcimbi uzoba yini mayelana nokwakhiwa kwamadokhumenti, amakhono engeziwe angase adingeke kusizindalwazi se-USU, ochwepheshe bethu abazokwengeza ngesicelo sakho. I-CRM yokuphatha umcimbi izomangaza ngemisebenzi yayo esebenziseka kalula, eyadalelwa wonke amaklayenti adinga uhlelo Lwe-Universal Accounting System. Ukuze uphathe imicimbi ku-CRM, kuyadingeka ukuthi ufunde ukusebenza okubalulekile uwedwa usebenzisa imanuwali ethuthukisiwe yesisekelo se-USU njengomsizi. Ngomqondo wesimanjemanje, ukuphathwa kwemicimbi ku-CRM kufanele kuthole ifomethi entsha futhi kwenziwe nazo zonke izidingo zale nqubo. Ukunaka kwabathengi kuzokhangwa inqubomgomo yentengo eguquguqukayo yohlelo Lwe-Universal Accounting System, oluzohlinzeka ngesofthiwe kubathengi abanamakhono ezezimali angazinzile. Kukhona isincomo senqubo eyinhloko yokufunda isisekelo sokubonisa isilingo, esizosiza ukuqhuba ukuqeqeshwa nokuqala umsebenzi ngesikhathi esifanele. Isofthiwe yokuqeqesha imahhala ngokuphelele futhi ingalandwa engosini yethu ye-elekthronikhi ngokwakho. Ngemva kokufunda ukusebenza ngezinga elikhulu lesizindalwazi, uzoba nombono ophathekayo wokuthi iyiphi isofthiwe efaneleka kakhulu yokuphatha imicimbi yenkampani yakho. Izisebenzi ezivame ukuvakashela uhambo lwebhizinisi, kodwa ngokuvamile zidinga isofthiwe, zizozuza kunguqulo yeselula yesizindalwazi, esifakwa ngokuzenzakalelayo kumakhalekhukhwini wakho. Ngesikhathi sokusebenza kokugcina uhlelo oluhlukile nokuqukethwe kwemicimbi, kuzovela imibuzo ehlukene, ezoxazululwa ngokubonisana nabasebenzi bethu. Akukho nesisodwa isisebenzi enkampanini esingakwazi ukubhekana nomsebenzi okhona ngokushesha nangokunembile njengohlelo lwe-Universal Accounting System, oluzogcina lube isandla sakho sokudla. Enkampanini ngayinye, izenzakalo ezihlukahlukene zingenzeka phakathi nosuku, lapho isidingo esiyinhloko sokwakhiwa kwemibhalo kumakhasimende singabalulwa. Futhi zonke izinhlobo zezinqubo zomsebenzi zizokwakhiwa ukuze kulungiswe izibalo ezihlukahlukene mayelana nenani lezindleko kanye namaholo, okuhlanganisa ukusebenza kwekhwalithi ephezulu yemisebenzi usebenzisa i-database ye-USU. Uzodinga ukuthi ngezikhathi ezithile ulungise imibiko yentela nezibalo, okuyisibopho senkampani ngayinye ezinsizeni zikahulumeni. Abaqondisi bazothola imibhalo ebalulekile nedingekayo ekuhlaziyeni, ukuze kwenziwe ukuhlaziya kwentuthuko yenkampani phakathi nomhlangano. Uzokwazi ukubona kancane kancane, usebenzisa ukulawula okukhethekile kanye nemisebenzi yokuqapha, abasebenzi abanganaki emsebenzini wabo, okuzodonsa inkampani yakho kuze kufike ezingeni eliphezulu. Ochwepheshe benkampani yethu basebenze kanzima ukuze bakhe isofthiwe, betshala kuyo amakhono amasha nathuthuke kakhulu ngokobuchwepheshe bekhono eligcwele lokuphatha imicimbi namadokhumenti kusetshenziswa i-CRM. Noma iyiphi inqubo eqhubekayo ebhizinisini ingabizwa ngokufanelekile ngokuthi umcimbi, okumele, ngaphandle kokwehluleka, kuqinisekiswe ngefomethi yedokhumentari. Uhlelo Lwe-Universal Accounting System luzoqukatha yonke ingxenye yempahla yenkampani yakho ngokulawulwa okugcwele nokubuyekezwa nsuku zonke. Kuyisiko ukuqonda impahla yenkampani njengezimali ezitholakalayo ku-akhawunti yamanje ebhange, kanye nemali eyikheshi, izinsiza okufanele zigcinwe ezisefeni ngaphansi kokuqondisa konogada. Njengomthetho, izimpahla zihlanganisa izimpahla ezingashintshi zanoma iyiphi inkampani equkethe inani lohlelo lwezezimali kanye nokutshalwa kwezimali okukhulu, okungukuthi, umhlaba, izakhiwo nezakhiwo, imishini namathuluzi, izimpahla ezingaphatheki, ama-akhawunti atholwayo, kanye nokonga imali kuzovela eshidini lebhalansi. . Kunoma iyiphi yalezi zimpahla ezingashintshi ezingenhla, uzokwazi ukuthola ulwazi olunembile kusizindalwazi se-USU, okubonisa isikhathi esidingekayo. Isofthiwe yesimanje nefakazelwe izodala idatha yanoma yimuphi umcimbi ku-CRM ezobonisa inzuzo yenkampani kanye nekhono lokugcina ukuncintisana emakethe. Ukuthengwa kohlelo lwe-Universal Accounting System kuzoba nomthelela omuhle kubasebenzi benkampani, abazokhombisa ukusebenza kahle kwabo kuze kube sezingeni eliphezulu futhi bazokwazi ukwenza umsebenzi omkhudlwana. Amagatsha angaphansi kanye nezigaba ezingaphansi zizokwazi ukuqhuba imicimbi ngenkuthalo kusizindalwazi se-USU ngenani elingenamkhawulo lamayunithi omsebenzi wombuso ngezindleko zokusekelwa kwenethiwekhi kanye ne-inthanethi. Eqinisweni, le softhiwe ihluke kwezinye isofthiwe ngokusebenza kwayo okulula nokunembile, okuyingxenye eyinhloko ye-CRM yokuphatha imicimbi. Uzoqala ukwenza imisebenzi usebenzisa i-automation ngendlela ezenzakalelayo futhi ngaleyo ndlela wenze ize umsebenzi wezandla, oyisidina futhi odla isikhathi. Ngohlelo Lwe-Universal Accounting System izinqubo zakho zokusebenza zizohamba ngokushesha kakhulu futhi zivale isikhathi esilondoloziwe sokwenza okwengeziwe. Ngemuva kwesikhathi esifushane, uzobona ukuthi i-CRM yokuphatha imicimbi ngomqondo oyiqiniso wegama ibahlanganise kanjani bonke abasebenzi, ibavumele ukuthi bahlanganyele ngenkuthalo. Ukubuka umsebenzi oqediwe kuzoba sendaweni yokufinyelela yabanye abasebenzi, abazosebenzisa idatha etholiwe ngaphandle kokuthi kungenzeka ukuhlela. Ngaphambi kokuthi uqale ukusebenza ohlelweni lwe-Universal Accounting System udinga ukubhalisa ngokushesha ngokungena komuntu siqu nephasiwedi ukuze ufake isofthiwe. Ngemva kwalokho, uzoqala ukugcwalisa amatafula ahlukahlukene kanye nezincwadi zokubhekisela, okuzodlala indima ebalulekile ekulungiseleleni imibhalo. Idokhumenti ngayinye edalwe ku-database ye-USU izorekhodwa egameni lombhali, ukuze ihlelwe futhi, ngokuvamile, iqonde ukuthi ubani owenza ini nokuthi ungakanani umsebenzi owenziwa ngosuku. Uma udinga ukwengeza imisebenzi eyahlukene kusofthiwe, ungabuka izilungiselelo bese ulungisa ngokwakho, uvule futhi uvale imisebenzi ngokubona kwakho. Ngemva kokufaka isofthiwe, iphakheji lokuthenga lihlanganisa ukujwayelana kwamahora amabili nemisebenzi yokusebenza yohlelo Lwesistimu Yokubalwa Kwezimali Yomhlaba Wonke, ukuze uthole ukuqonda okuphezulu kwezenzo eziyinhloko. Enqubeni yomsebenzi, uzothola imizwa ejabulisa kakhulu kuphela futhi uzoqhuba imisebenzi yakho ku-CRM iminyaka eminingi ukuze wenze imicimbi. Uzokwazi ukuqala umsebenzi ogcwele ngokuthenga nokusebenzisa isofthiwe ye-Universal Accounting System enkampanini yakho, ezokhiqiza imibhalo ngokushesha nangempumelelo ku-CRM yanoma imiphi imicimbi.

I-base crm ye-accounting ingagcina izithombe namafayela kusistimu ngokwayo.

Isistimu ye-CRM yamaklayenti iyakwazi ukuhlanganisa izigaba ukuze ilandelele bonke abantu owenza nabo ibhizinisi.

Uhlolojikelele lwe-crm lwesistimu lungabonakala ngokwethulwa kwevidiyo yohlelo.

Ukuphathwa kweklayenti le-CRM kuyakwazi ukwenziwa ngokwezifiso umsebenzisi ngokwakhe.

I-CRM yebhizinisi inesizindalwazi esisodwa samakhasimende nosonkontileka, esigcina yonke idatha eqoqiwe.

Amasistimu we-crm alula ahlanganisa imisebenzi eyisisekelo yokubalwa kwenkampani.

Kusuka kusayithi, akukhona ukufakwa kwe-crm kuphela okungenziwa, kodwa nokujwayelana nenguqulo yedemo yohlelo ngokusebenzisa isethulo sevidiyo.

Ukuqaliswa kwesistimu ye-crm kungenziwa ukude.

Ku-crm, ukuhweba kwenziwa lula nge-automation, okwandisa isivinini sokwenza ukuthengisa.

Uhlelo lwe-CRM lwebhizinisi lungazuza cishe kunoma iyiphi inhlangano - kusukela ekuthengisweni nasekusebenzeleni amakhasimende kuya ekukhangiseni nasekuthuthukisweni kwebhizinisi.

Uhlelo lwe-CRM luhlanganisa amamojula amakhulu wokubalwa kwenkampani mahhala.

Ukuthuthukiswa kwe-crm yangokwezifiso kuzoba lula nge-Universal Accounting System.

Ukusebenza kwe-crm yisimo esiyinhloko sokuthuthukiswa nokukhula kwebhizinisi.

I-CRM yama-oda inamandla okugcina nokwenza ama-invoyisi, ama-invoyisi namanye amadokhumenti.

Kuhlelo lwe-crm, i-automation isebenza ekugcwaliseni imibhalo ngokuzenzakalelayo, usizo emanzini edatha ngesikhathi sokuthengisa nokubalwa kwezimali.

Ubani umthuthukisi?

Ungalanda i-crm kuwebhusayithi ekhasini ngolwazi mayelana nohlelo.

Ngokwereferensi yakho, isethulo siqukethe incazelo ecacile yesistimu ye-crm.

Intengo ye-crm incike enanini labasebenzisi abangasebenza ohlelweni.

I-CRM yabasebenzi ikuvumela ukuthi usheshise umsebenzi wabo futhi unciphise amathuba okuba namaphutha.

Uma uqala ukuthenga i-crm mahhala, ungathola amahora okulungisa ukuze uqale ngokushesha.

Amasistimu e-CRM asebenza njengesethi yamathuluzi okuphatha ukuthengisa kanye nokubalwa kwezingcingo, ukwenza umsebenzi ngokuzenzakalelayo namakhasimende akho.

Izindleko ze-crm zingabalwa kusetshenziswa umshini wokubala we-elekthronikhi esizeni esinesistimu.

Izinhlelo ze-CRM zebhizinisi elincane zilungele noma iyiphi imboni, okuyenza ibe nezinto ezihlukahlukene.

Izinhlelo ze-CRM zisiza ukwenza ngokuzenzakalelayo zonke izinqubo ezinkulu ngaphandle kwezindleko ezengeziwe.

Ukuphathwa kohwebo kwe-CRM kunikeza ukufinyelela okusheshayo kudatha mayelana nalokhu, kuba lula kakhulu kubasebenzisi ukwenza ibhizinisi nomunye nomunye.

I-crm yamahhala ingasetshenziswa isikhathi sesilingo.

I-CRM yokuthenga ayitholakali ezinhlanganweni ezisemthethweni kuphela, kodwa nakubantu ngabanye.

I-CRM yamaklayenti yenza kube nokwenzeka ukurekhoda, ukuqongelela nokusebenzisa amabhonasi.

Ku-crm yokufaneleka, ukubalwa kwezimali kuzoba lula futhi kuqondakala ngosizo lwe-automation.

I-CPM elula ifundeka kalula futhi iyaqondakala ukuthi isetshenziswe yinoma yimuphi umsebenzisi.

I-crm engcono kakhulu ilusizo kuzo zombili izinhlangano ezinkulu namabhizinisi amancane.

Landa inguqulo yedemo

Ukuphathwa kobudlelwane bekhasimende be-CRM kuzoba lula ngokusetha uhlelo lwezaphulelo namabhonasi.

I-Сrm yenkampani izosiza: ukurekhoda umlando wobudlelwano namakhasimende akhona noma okungenzeka noma abalingani; hlela uhlu lwemisebenzi.

I-crm yamahhala yebhizinisi kulula ukuyisebenzisa ngenxa ye-interface yayo elula futhi enembile.

Ukuphathwa kobudlelwane bekhasimende kulandelela ibhalansi yomkhiqizo ngokubala kabusha.

Uhlelo lwenkampani lwe-crm luhlanganisa imisebenzi eminingi, efana ne-inventory, ukuthengisa, ukheshi nokunye okuningi.

I-CRM yomnyango wezokuthengisa isiza abaphathi ukuthi benze umsebenzi wabo ngokushesha nangempumelelo.

Kulolu hlelo, ngesikhathi somsebenzi, kuzokwakhiwa isisekelo sekhasimende lomuntu siqu, okuhlanganisa nemininingwane yasebhange yabahlinzeki kanye nosonkontileka.

Ungakwazi ukukhiqiza izinkontileka ezihlukahlukene kanye nezivumelwano ezengeziwe kusizindalwazi usebenzisa inqubo yokuvuselela.

Ngenkathi kusetshenzwa, ayikho indlela yokubalekela isikweletu esitholiwe, okumele kuqinisekiswe ngamadokhumenti njalo.

I-akhawunti yamanje kanye nemali ephumayo yezimpahla izogadwa njalo yiziphathimandla ngokucabangela izitatimende nezincwadi zemali.

Kulolu hlelo, uzoqala ukulawula umsebenzi we-CRM wokuphatha imicimbi, usebenzisa ubuchwepheshe besimanjemanje nobuthuthuke kakhulu besikhathi sethu.

Ukugcina inqubo yokubala ibhalansi yezimpahla nezinto zokwakha ezinqolobaneni kuzokwenziwa lula inqubo yokusungula kusizindalwazi.

Ngaphambi kokuqala umsebenzi ohlelweni olusha, kufanele uqedele inqubo yokungenisa futhi udlulise idatha ebalulekile.

Ukuba negama lomsebenzisi nephasiwedi, uzoba nokufinyelela unomphela ku-CRM ukuze ufake imibhalo eyisisekelo edingekayo kusofthiwe.

Ngokusebenzisa inguqulo yedemo yesilingo yesofthiwe, uzokwazi ukuhlola ukusebenza kwesizindalwazi ngaphambi kokuthenga inguqulo eyinhloko.

Ukufakwa okuzenzakalelayo kwesisekelo seselula kuzosiza ukwakheka kwemibhalo kude.

Oda i-crm yemicimbi

Thenga uhlelo eselenziwe ngomumo

Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso

Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!

CRM imicimbi