Rating: 4.9. Number of organizations: 410

Countries: All
Operating system: Windows, Android, macOS
Group of programs: Business automation

Software USU

CRM for casinos

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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.

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Program screenshot

CRM for casinos will help automate the workflows of any gambling establishment. Why is this so relevant in our time? It's simple, now one resource is especially valuable - this is time. Modern society is used to living at an accelerated pace, giving and receiving information very quickly. Accordingly, the requirements for the sphere of goods and services, as well as entertainment, have increased. Today's casinos must adapt to these requirements as much as possible in order to maintain their competitiveness and expand their customer base. In this vein, specialized CRM systems of the new generation will become an indispensable tool. They not only provide the same speed, but also take on a lot of calculations and mechanical operations. The main thing is not to make a mistake with the choice and find the best option for your business. It is worth noting that this is also a difficult question. We hasten to please, we know the answer to it! Universal Accounting System has developed a multifunctional casino CRM that will ideally fit into the practice of any establishment. This is a very powerful software that allows you to work with any number of clients. Whether there are at least a hundred or a thousand, the performance of a CRM system will not suffer in any way. Moreover, such an extensive database is created in it that you can view the history of relationships with any client at any time, without making any effort. The main installation menu includes three sections - these are reference books, modules and reports. All employees of the organization can work in it at the same time. Moreover, each of them uses its own username and password, protecting the program from outside interference. It also allows you to track the performance of each specialist, view his cashier for any period. CRM for casinos provides for the differentiation of access according to the degree of official authority. For example, a manager or administrator can see a list of all financial movements, and an ordinary employee can only see those that go through it, etc. Also, the manager, as the main user, fills out the reference books himself. This is where the settings are stored that will regulate the further activity of the application. For example, the addresses of branches, a list of employees and cash registers, as well as the services provided are entered. An extensive customer base is also being formed. Anyone who has ever come to you registers here. When you visit again, you can quickly find the record about it, and continue where you left off. To do this, a contextual search has been established in the casino CRM, which begins to operate as soon as you enter the client's name in a special window. Also, on request, you can use an intelligent face recognition module. With its help, the system will “recognize” a person immediately after receiving a picture from video cameras. Based on this information, various calculations are carried out in the "Modules" block. Here you can record wins and losses, analyze incoming data, monitor the activities of each employee. The incoming information is constantly processed, and then turns into various management reports. They will help you quickly assess the situation and direct it in the right direction. CRM for casinos can be supplemented with various custom-made functions. This will increase its efficiency and make the configuration more unique.

Automated CRM for casinos allows you to create a single guest database with all the necessary data. You do not have to search for the required entry for a long time.

Clients can be divided into different folders, marking unwanted or VIP guests in a special way.

You do not need to be an experienced user to use this software. Even minimal skills are enough.

Who is the developer?

The system allows you to track the movement of finance at any time interval. This will make it much easier to plan your budget and allocate money.

Control over the work of each employee. The program will visually demonstrate a person's achievements, his profitability, performance, etc.

Users of the casino CRM system receive their own logins, reliably protected by passwords. Thanks to this, they are always confident in the safety of their data.

Configure access control. This will help provide employees with only the information they need to be successful.

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The registration procedure for new clients takes very little time. In this case, most of the actions are performed by the program itself, and you just have to supplement its activities.

Text entries can be supplemented with a photograph of a person, which will facilitate further cooperation with him.

An accelerated contextual search will help you find the entry you are looking for. As soon as you start typing the guest's name into a special line, it will display a list of found matches.

CRM for casinos supports most of the existing formats, which is also a significant advantage in the work.

Order a crm for casinos

Buy a ready-made program

Also you can order custom software development

If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!

CRM for casinos