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Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kubigo by'imyidagaduro

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Sisitemu ya CRM (isobanura imicungire yimikoranire yabakiriya) kubaruramari yikigo cyimyidagaduro nimwe mubikoresho byinshi biboneka muri software ya USU yagenewe ibigo by'imyidagaduro umwihariko ni ugutanga serivisi kumahugurwa ayo ari yo yose muburyo butandukanye. no ku gipimo icyo ari cyo cyose. Ikigo cyimyidagaduro, imyidagaduro CRM iteganya kwidagadura murwego rwimyidagaduro rusange CRM, ibika inyandiko zabakiriya bayo nta kabuza - urebye imyaka yabo, imiterere yumubiri (niba ikigo gifite uruhare mu myidagaduro ya siporo), gishyiraho igenzura hejuru yo kwitabira kwabo, imikorere, umutekano, kwishura mugihe cyimyidagaduro nibindi.

CRM yo gukurikirana ikigo cyimyidagaduro igufasha gukoresha uburyo bwo kubara no kugenzura ubwoko bwibikorwa byavuzwe haruguru, bityo bikagabanya amafaranga yakazi kubakozi bakora ibikorwa byubuyobozi nubukungu, ibaruramari - kubikorwa byimari, nabakozi - kubikorwa byo kwiga , kuva ubu akazi ko gutanga raporo gasaba gukoresha igihe gito, kandi isuzuma ryamahugurwa rikorwa mu buryo bwikora - hashingiwe ku nyandiko umukozi akora mu kinyamakuru cye cya elegitoroniki mu gihe cy'amasomo. Kubara ikigo cyimyidagaduro muri USU itangiza CRM bisa no kubara ikigo cyimyidagaduro cyamahugurwa, muri rusange, ntaho bitandukaniye - ibiranga umwihariko wikigo cyimyidagaduro bizitabwaho mugushiraho CRM, muburyo bwa elegitoroniki. imiterere nayo izatandukana, ukurikije umwihariko wacyo.

CRM yo kwandikisha abakiriya b'ikigo cyimyidagaduro ikubiyemo amakuru yihariye yerekeye abakiriya n’imikoranire y’ababyeyi babo (mu gihe abakiriya bari munsi y’imyaka 18), harimo amakuru ajyanye nibyo umukiriya akeneye, ibyo akunda, ndetse no kwakira ibintu bishya, kwihangana, ibintu bimwe na bimwe byubuvuzi, niba bihari, kubera ko aya makuru ashobora kuba ingenzi cyane mukwiga, bisaba rero kugenzura amahugurwa nibitekerezo bikwiye, raporo mugihe cyo kuyishyira mubikorwa. CRM yikigo cyimyidagaduro nimwe muburyo bwiza bwo kwiyandikisha no kubika aya makuru, iragufasha kubyara byihuse umwirondoro wuzuye kubakiriya, ukurikije ibyifuzo byabo nibisabwa, niba, byanze bikunze, amakuru nkaya arahari mububiko bwa CRM. Kugirango ibe ihari, CRM itanga impapuro zidasanzwe zo kwandikisha umwana ufite imirima itegetswe, ibisigaye byarebaga abakiriya byandikwa mugihe cy'amahugurwa - imiterere yabyo ifasha kongera ibimenyetso bishya n'amagambo, bidatwaye umwanya w'abakozi, kubera ko biteguye ibi. Wihutishe uburyo bwo kwinjiza amakuru.

Ninde uteza imbere?

Ibaruramari CRM yikigo cyimyidagaduro, gishobora gukururwa kubuntu muri demo verisiyo ya software ya USU kurubuga rwacu, itanga imibare myinshi yo gukurikirana inzira yimyidagaduro - kuri buri bwoko bwimyidagaduro, hariho ububiko bwihariye, nabwo bwandika icyo ni kugenzurwa. Hishimikijwe abiyandikisha, kugenzura ubwishyu byateguwe, kubwibyo, gusurwa byandikwa hano - iyo umubare wigihembwe uhembwa wegereje kurangira, CRM yohereza ikimenyetso kubakozi basiga amabara abiyandikishije mumutuku. Amazina ateganya kugenzura ibicuruzwa ikigo cyita ku bana bifuza gushyira mu bikorwa mu rwego rwo guhugura CRM, kandi bikandikwa - iyo ibintu bimwe na bimwe birangiye, ibaruramari ryabitswe ryikora naryo ryerekana abantu bashinzwe gutanga, bahita bohereza ibyifuzo kuri utanga isoko yerekana ingano isabwa yikintu. Muri fagitire ya fagitire, hari inyandiko yerekana iyimuka ryibicuruzwa, mububiko bwabakozi, kugenzura ibikorwa byabakozi birategurwa kandi serivisi bakoze zaranditswe, ububiko bwibicuruzwa bugenzura igurishwa ryibicuruzwa byimyidagaduro, bikemerera wowe kugirango umenye neza ibicuruzwa nibicuruzwa byimuwe cyangwa byagurishijwe.

CRM yikigo cyimyidagaduro ikiza ibyavuye mumyigire ya buri mukiriya mumwirondoro wabo, kuyihuza ninyandiko zitandukanye zemeza ibyo yagezeho, imikorere yamasomo, ibihembo, nibihano - ibipimo byose byujuje ubuziranenge bishingiye kubyavuye mumahugurwa murashobora kubisanga hano. Igenzura ry'umusaruro CRM w'ikigo cy'imyidagaduro riteganya ingamba zigamije kubungabunga ibidukikije byiza ndetse n’imbere mu kigo cy’imyidagaduro. Ariko, gutegura raporo zisanzwe zo kugenzura umusaruro ninshingano za CRM.

Ibaruramari ryikora ryabakiriya b'ikigo cyimyidagaduro ritanga ubushobozi bwo kugenzura amahugurwa neza murigikorwa, kubera ko raporo hamwe nisesengura ryibipimo byujuje ubuziranenge n’ibiharuro, bitangwa n’ibisabwa ku giti cyawe kandi igihe kirangiye, bikagufasha gusuzuma neza uko ibintu bimeze murwego rwo kwidagadura no gukora ibikenewe. Kurugero, raporo kubarezi yerekana abafite imyidagaduro yanditswe cyane, bafite umubare muto wo kwangwa, gahunda yabo niyo ihangayikishije cyane, kandi ninde uzana inyungu nyinshi. Kwinjira kw'abakiriya bashya no kugumana kw'abari basanzwe biterwa n'abakozi bashinzwe kwigisha, raporo nk'iyi ituma bishoboka gusuzuma neza imikorere ya buri mukozi mu kubyara inyungu, gushyigikira ibyiza no kureka abatitonda.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

CRM yigenga itanga gahunda yamasomo muburyo bwa idirishya - kwerekana bikorerwa mubyumba by'ishuri, kuri buri cyumba cy'ishuri, gahunda igaragazwa numunsi, icyumweru, nisaha.

Niba hari umukiriya mumatsinda agomba kwishyura amasomo cyangwa agasubiza ibitabo byafashwe mugihe cyamahugurwa, umurongo witsinda muri gahunda uzaba umutuku. Serivisi imaze gukorwa, ikimenyetso kigaragara kuri gahunda serivisi yabayeho, hashingiwe kuri, serivisi imwe ivuye muri serivisi yishyuwe yanditswe mu itsinda ryose mu kwiyandikisha.

Amakuru ajyanye na serivisi yoherejwe mububiko bwabakozi kandi yanditswe muri dosiye yumukozi, ashingiye kumibare yakusanyijwe, azagororerwa. CRM ihita ikora ibarwa yose - kubara umushahara muto kubakozi, kubara ibiciro byamasomo, kubara imisoro itaziguye kumasomo yamahugurwa. Iharurwa ryikora ritanga ibiciro byigiciro bikorwa mugikorwa cya mbere cya CRM, igufasha gutanga imvugo yagaciro kuri buri gikorwa. Iyi mibare ishoboka bitewe no kuba hubatswe muburyo busanzwe kandi bushingiye kubikorwa by'imyidagaduro, bikubiyemo amahame ngenderwaho mubikorwa by'imyidagaduro.

Tegeka crm yikigo cyimyidagaduro

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kubigo by'imyidagaduro