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Group of programs: Business automation
Organization system of maintenance
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The organization of the maintenance system in the USU Software is simple in form and easy to control maintenance for each order separately and the system as a whole. The organization of the system means the establishment of a maintenance schedule separately for employees during its implementation and service of customers during the delivery and receipt of their order. To organize the system, processes and accounting procedures are set up when the automation program is first launched, considering all information about the repair service, including assets and resources. The system includes the activities of all branches, remote reception points, warehouses, while the communication and reporting procedure is supported by the one that was established at the enterprise earlier. The automated system normalizes work processes, records any changes occurring at the enterprise in terms of costs, material and financial, interaction with counterparties, between departments. The results are provided immediately since the first advantage of automation is the speed of information processing, which is a fraction of a second. The organization of the maintenance system allows you to optimize work processes, speeding up their implementation and increasing the volume of ‘production’, which includes maintenance.
The organization of the maintenance system includes the timing of its implementation, according to concluded contracts with customers, when a certain amount of equipment is subject to maintenance and the work must be carried out in strictly specified terms since the customer allocates this period, suspending activities due to service work and redistributing capabilities considering the available production capacity. The software configuration of organizing the maintenance system monitors all concluded contracts and draws up a calendar - a schedule, according to which dates and equipment are known that should be subject to maintenance in each period. Based on such data, the service can plan activities considering the employment of specialists and accept additional orders or refuse them. Any system - streamlining communications between all participants and reducing costs, so the same problem is solved with the organization of the maintenance system.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-05
Video of organization system of maintenance
This video can be viewed with subtitles in your own language.
As mentioned above, along with the organization of the maintenance system, there is the organization of system control, when the control unit remotely monitors the work of its personnel and can assess its employment and quality of performance since each employee reports on the completed tasks in personal electronic logs, and does this in term and in full, as it is vitally interested in the placement of this information. The fact is that the configuration of the organization of the maintenance system automatically calculates piecework wages for the past period based on the volume of operations that are registered in the work logs, if something is missing, then it is not payable. This is the main motivation of the staff in which the automation program is interested since it requires operational information in order to present the real results of activities, including the scope of technical obligations to the client. The organization of remote control is also within the competence of the software, which saves management time.
To install the program, an Internet connection is used, through which they remotely gain access to the company's computers. Upon completion of the installation, a short training course is provided as a bonus, during which all the capabilities of the software and its advantages over similar developments are demonstrated. One of them is its availability to an employee without experience and user skills, which is very important in the case of attracting personnel from work sites that do not devote too much time to computers. With the simplicity of the interface and the organization of convenient navigation, several other tools help to quickly master and easily manage your data in electronic journals, spending a minimum of time on reporting and entering information. The information is strictly structured by processes, objects, and subjects, so it is easy to find what you need to continue working.
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Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
The organization of databases in a single format speeds up this process, the organization of special forms for entering data in one format also speeds up the procedure - a convenient mechanism for adding information is used here when only primary information is entered by typing from the keyboard, and in all other cases, they are selected from a drop-down menu, according to the current situation. The organization of automated warehouse accounting allows you to control inventory at any time since this type of accounting immediately writes off the materials and goods transferred to work or shipped to the client from the balance sheet, showing at the time of the request the current amount of inventory balances in the warehouse and under the report.
When an application of maintenance is received, a special window is opened through which information is added to the system, after filling it in, documents are generated. When placing an application, photographing of the product, equipment is carried out through a webcam, the photo is automatically placed on the acceptance certificate form in order to avoid misunderstandings. The system independently calculates the cost of repair work, but to ensure maintenance, a checkbox is put in the window that removes payment if the repair is under warranty. The organization of automatic calculations is provided by a regulatory and reference base that contains industry norms and rules to perform operations, regulations, and decrees.
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Organization system of maintenance
Considering the norms presented in such a base, all operations are calculated, each now has a monetary expression, which is taken into the calculations performed by the program. When drawing up an application of equipment repair, the program can choose the contractor independently, considering the current load of each employee and indicate the readiness time. After completing the application, the order is transferred to the workshop, and each employee notes in the workbook the participation in the order, even a fleeting one, noting the operations performed on it. Based on such registration of actions, a defect discovered later makes it possible to identify the culprit in it and transfer the poorly performed work for re-correction.
The program operates CRM - a single database of contractors, where the entire history of relations is stored, including the chronology of contacts - letters, calls, orders, and an archive of documents. Mailing lists, various on the topic of appeal, increase the regularity of contacts with the client, electronic communications in the form of SMS, e-mail, and voice announcements are involved in their organization. To organize the accounting of inventory items, a nomenclature is proposed, where all commodity items have their own number and personal trade characteristics for distinction. To organize sales, a window is offered to enter all the details of the transaction, including the product itself, cost, customer, due to this form, transactions are recorded in the system. The organization of automatic analysis allows the enterprise to increase profits in a very short time since the reports clearly show the shortcomings that need to be removed. Optimization of processes and personnel based on the obtained efficiency analysis makes it possible to reduce costs - material, financial, time, and human labour. The program automatically generates and maintains the entire document flow, for this, there is a set of templates for any purpose, and each document meets official standards.