Operating system: Windows, Android, macOS
Group of programs: Business automation
Program for maintenance
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If you want to get acquainted with the program, the fastest way is to first watch the full video, and then download the free demo version and work with it yourself. If necessary, request a presentation from technical support or read the instructions.
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Who is the developer?
Program screenshot
In recent years, service centres have been actively using a specialized program to perform maintenance in order to optimize certain levels of management, streamline document flow, and competently use the available labour, production resources, and financial resources. The interface of the program was developed with the expectation of the comfort of everyday operation, where users have access to a variety of technical extensions, a database of regulatory documentation templates, reference books of customers, repair services, personal information about staff specialists.
On the official website of the USU Software, technical repair programs take a special place. The developers managed to avoid common problems and mistakes, which makes the maintenance quality efficient and accurate. It is not so easy to acquire a suitable program that will simultaneously take control of organizational issues, establish communication with clients, provide a comprehensive assessment of staff performance, control the distribution of the organization's budget, and automatically draw up the necessary reports.
Who is the developer?
Akulov Nikolay
Expert and chief programmer who participated in the design and development of this software.
2024-05-18
Video of program for maintenance
This video can be viewed with subtitles in your own language.
It is no secret that the program architecture includes different categories of information support of any technical position. For each repair order, a special card is created with a photograph of the device, characteristics, type of malfunction, and damage. It is easy to attach any service-related documents to a separate digital card. It should be noted that the program adjusts operations in real-time. Users will not have to determine the stage of repair sessions for a long time in order to share relevant information with the customer.
Do not forget about control over the payment of wages to the employees of the maintenance centre. In this case, the program also applies additional criteria of auto-charges - the complexity of the repair, the time spent, positive feedback on the work of a particular master. The CRM software module, which is responsible for all types of communication with customers, promotion of maintenance, a set of marketing and advertising actions, does not need a separate presentation. If you urgently need to contact customers, then it is easier than ever to activate messaging via Viber or SMS.
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When starting the program, you can select the language.
Who is the translator?
Khoilo Roman
Chief programmer who took part in the translation of this software into different languages.
The program is equipped with a built-in designer of technical documentation, which allows you to prepare in advance acts of acceptance, contracts, other regulatory forms, and statements. In the absence of the required template in the digital database, you can safely add a new text file. Intelligent operational information takes maintenance to a new level of quality, where every management decision is based on statistical summaries, forecasts, the latest accounting indicators, graphs, and analytics tables. Management reports are generated on the same basis.
Today’s service centres are well aware of the benefits of digital support. With the help of the program, it is much easier to take control of key levels of the organization, put in order the workflow, establish communication with clients, and rationally use the budget and resources. In some cases, it is difficult to get by with the basic configuration, which forces the maintenance company to consider the possibilities of additional functional equipment. The list on the site makes it easy to pick up specific controls, plug-ins, and options.
Order a program for maintenance
To buy the program, just call or write to us. Our specialists will agree with you on the appropriate software configuration, prepare a contract and an invoice for payment.
How to buy the program?
The program will be installed
If the program is purchased for 1 user, it will take no more than 1 hour
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Also you can order custom software development
If you have special software requirements, order custom development. Then you won’t have to adapt to the program, but the program will be adjusted to your business processes!
Program for maintenance
The platform controls the key parameters of technical support, monitors repair operations, deals with documentation, regulates the deadlines of the execution of requests and the allocation of resources. Users need a minimum of time to master the tools of the program, to correctly use the built-in extensions and options, detailed analytical data, graphs, and tables. The configuration is capable of taking control of virtually every aspect of service, including communication with staff and customers. For each repair order, a special card is created with a photograph of the device, characteristics, a description of the type of malfunction and damage, and the planned amount of work.
When using the CRM module, it is much easier to work with loyalty programs, engage in activities to promote services, marketing, and advertising, auto-sending messages via Viber and SMS. The configuration closely monitors technical processes in order to be able to quickly make adjustments. Monitoring the price list of a maintenance centre helps to establish the profitability of a particular service, reduce costs, and assess the immediate and long-term economic prospects. The built-in documentation designer prepares in advance all acceptance certificates, contracts, statements, and financial reports. It is easier than ever to define a new template and add regulated forms to the database.
The configuration also includes paid content. Certain extensions and software modules are only available on request. Control over salary payments to maintenance centre employees is fully automated. It is not prohibited to use additional criteria of auto-accruals: the complexity of the repair, the time spent, and others. If problems are outlined at a certain level of management, there are technical malfunctions, profitability falls, then the program of maintenance will promptly report this. Sales of assortment, spare parts, components, and parts are controlled in a special program interface.
The maintenance system carefully monitors the indicators of customer activity, allows you to sort, group credentials, determine price segments, the most demanded services, and operations. Additional functionality issues are easily resolved through custom design, where you can choose from certain elements, software capabilities, extensions, and options. The trial version is distributed free of charge. Upon completion of the test operation, it is worth officially acquiring a license.