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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Landa isizindalwazi samahhala seklayenti le-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Manje sekungenzeka ukulanda isisekelo samaklayenti e-CRM mahhala, noma kunalokho uhlelo olukhethekile lokuphatha ukusebenzelana namakhasimende, abathengi kanye nabalingani, kunethiwekhi enkulu yomhlaba wonke usebenzisa izinketho ezimbili. Ngesikhathi esifanayo, ngamunye wabo unokwehluka okuthile, izici, amandla kanye nobuthakathaka, okumelwe kucatshangelwe futhi uzame ukungalokothi ulahlekelwe umbono. Ngenxa yalesi sizathu, izihloko ezinjalo zinconywa ngokuqinisekile ukuthi zicatshangelwe ngendlela efanele, enemininingwane futhi enobuhlakani.
Indlela yokuqala ivame ukusho lezo zinhlobo ezihlinzekwa ukulanda mahhala ngokuphelele (isikhathi eside), kodwa, kunjalo, ngemikhawulo ethile ebalulekile, imikhawulo nemikhawulo. Ngakho-ke, ngokuvamile bahlinzekela ukuvinjelwa kokusetshenziswa kohlelo yinani elikhulu labaphathi ngesikhathi esifanayo (kusuka kubasebenzisi oyedwa kuya kwabahlanu bavunyelwe), azikho izinsiza ezihlukahlukene ezinamandla nezinsizakalo, kunezibhengezo zokukhangisa nezikhangiso. , ubuchwepheshe besimanje obuthuthuke kakhulu nezinto ezintsha (ezifana nokubhekwa kwevidiyo noma isilawuli kude) akusekelwa. ukuqashelwa ubuso). Lokhu kungenxa yokuthi abathuthukisi banikela ngesoftware enjalo ngezinjongo zokukhangisa: ngemuva kokusebenza nezinguqulo ezilula isikhathi esithile, abantu bangase babe nentshisekelo kuma-analogue akhokhelwayo azobe esequkethe imisebenzi eyengeziwe esebenzayo, imiyalo, izinsizakalo, amawindi nezindlela. .
Indlela yesibili empeleni nayo ingeyokumaketha futhi umgomo wayo oyinhloko uwukugqugquzela umuntu ukuthi athenge isofthiwe ekhokhelwayo. Kodwa-ke, uma kuqhathaniswa nesibonelo sangaphambilini, ihloselwe ikakhulukazi ukuhlolwa nokujwayela, ngakho-ke ngeke kwenzeke ukuyisebenzisa isikhathi eside + ukusebenza kuzokwethulwa kuyo kuphela kuphakheji eyisisekelo, okuzobe kwanele nje. ukukhombisa nokwethula ezinye zezici zohlelo lokusebenza. Inzuzo lapha ukuthi uma umthengi enesithakazelo kuhlelo oluthile, kodwa engabaza ukufaneleka kokuluthenga, khona-ke angavele alande inguqulo yedemo futhi empeleni azame umkhiqizo we-IT.
Ngendlela, ngokushayela umyalo othi "Landa izisekelo zamaklayenti e-CRM mahhala", ungabona esikrinini izixhumanisi eziningi zesofthiwe ethile yekhompyutha. Futhi njengoba cishe kuzoba nenani elikhulu lokunikezwayo, kuzodingeka ujuluke kancane futhi ucabangele ama-nuances ahlukahlukene, izinto ezincane nezici zokukhetha inketho engcono kakhulu. Kodwa futhi kufanelekile ukuqaphela ukuthi uma uzimisele ngokuthuthukisa ibhizinisi lakho, khona-ke ngezinga eliphezulu lokungenzeka uzodinga ukunaka kwakho izicelo ezikhokhelwayo, ngoba kuzo lapho abathuthukisi batshala khona umzamo omkhulu nezinsiza, okuyinto yingakho izinhlobo ezinjalo zezinhlelo ku- Ngenxa yalokho, zithola izimvume ezingenamkhawulo kanye nezakhiwo ezingenamkhawulo, zigwema ukubekwa kwezinto ezicasulayo zokukhangisa kuzo, zithole izindlela eziningi ezizenzakalelayo, zisebenze kalula ngokuhlanganyela nobunye ubuchwepheshe namapulatifomu, futhi zivumelanise ngaphandle kwezinkinga ezithuthukisiwe. imishini yesimanje kanye namadivayisi.
Amasistimu wokubala we-Universal ayingxenye yezinhlelo ezicatshangelwe kahle futhi ezisebenzayo ezikuvumela ukuthi ungagcini ngokunikeza izicelo nama-oda amaklayenti ngokuzolile, kodwa futhi uxazulule yonke eminye imisebenzi ebalulekile. Ngenxa yabo, abaphathi banoma iyiphi inhlangano bazokwazi ukudala amakhosombe wolwazi olubanzi, ukuhlela nokuhlunga izinkulungwane zamarekhodi, ukwenza izipele ngezikhathi ezithile, ukwenza ngokuzenzakalelayo ukuhamba komsebenzi nezinqubo, ukukhulisa ibhizinisi ngokwethulwa kokuqanjwa okuhlukahlukene okuwusizo, njll.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-04-26
Ividiyo yokulanda isizindalwazi samahhala seklayenti le-CRM
Le vidiyo ingabukwa ngezihlokwana ngolimi lwakho.
Ungalanda inguqulo yokuhlola yamahhala yesistimu yethu ye-CRM, elungele ukunakekela isisekelo samakhasimende nokuxazulula ezinye izinhlobo zemisebenzi, ngokuqondile kuwebhusayithi esemthethweni. Izohlinzekwa okwesikhashana kanye nesethi elinganiselwe yemisebenzi.
Umhleli wenza ikhompuyutha ukwenziwa kwenani lemisebenzi yesevisi, okuhlanganisa ukugcwalisa izinkambu, ukudala imibhalo, ukukopisha ulwazi, ukuthumela izindatshana kuzinsiza zewebhu, ukuhlanganisa imibiko yansuku zonke, ukukhiqiza idatha yezibalo, njalo njalo.
Ngenxa yamathuluzi amahle kakhulu okusebenza kwezezimali, abaphathi bazobala kalula imali engenayo yesevisi yamakhasimende esezingeni eliphezulu, banqume isabelomali semali, bakhokhele abasebenzi benhlangano amaholo, benze izinguquko, nokunye.
Ngokungeziwe kunguqulo yedemo yesofthiwe ye-CRM, kungenzeka ukulanda iziqondiso zamahhala ze-PDF (kunoma yiluphi uhlobo lwebhizinisi) kusisetshenziswa sewebhu se-USU. Ngosizo lwabo, kuzoba lula kakhulu, kube lula futhi kube lula ukuphatha izisekelo zamaklayenti nokwenza eminye imisebenzi.
Ama-algorithms okusesha asezingeni eliphezulu azokwenza kube lula kakhulu ukuthola ulwazi oludingekayo futhi azoveza izinkulungwane zamarekhodi cishe ngokuphazima kweso.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Imibiko eminingi yohlobo oluhlukile izosiza kakhulu ukubalwa kwezimali kwabaphathi, ngoba kuyokwazi ukulawula izinkinga ezihlukahlukene: kusukela emisebenzini ye-accounting kuya ekuhloleni ukusebenza kahle kwabasebenzi abasebenzayo.
Amamenyu namaphaneli acatshangelwayo azonikeza ithuba lokusebenzisa imiyalo edingekayo ngendlela elula futhi efinyeleleka kakhulu kubasebenzisi, ngoba konke lapha kuzoba cishe kucace ngokuphelele futhi kuqondakala kubo.
Njengoba uhlelo lokubala lwamazwe ngamazwe lusekela isitoreji samafu njenge-OneDrive, i-Google Drayivu, i-Dropbox, abasebenzisi bangakwazi ukulanda kalula izinto abazidingayo emthonjeni owodwa bese beziqondisa kabusha kuma-storeges abonakalayo asohlwini.
Ivunyelwe ukusebenza ngezinhlobo ezahlukene zamafayela: TXT, DOCX, DOC, XLS, PPT, JPEG, JPG, PNG, MP4. Ngenxa yalokho, abaphathi bazokwazi ukusebenzisa noma yiziphi izinto ezinjalo zamahhala, landa izakhi ezidingekayo zesithombe, ugcine amavidiyo awusizo, njalonjalo.
Uma kunesidingo, abasebenzisi bazokwazi ukulanda izinto ezivela emithonjeni yezinkampani zangaphandle baye kukhompuyutha yabo, njengoba uhlelo lusekela kalula imisebenzi yokungenisa nokuthekelisa amafayela.
Oda isizindalwazi samahhala seklayenti le-CRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Landa isizindalwazi samahhala seklayenti le-CRM
Izethulo eziningi zamahhala ze-Power Point zizobonisa ngeso lengqondo izinzuzo ezihlukahlukene namandla esofthiwe yokubala.
Isevisi yokuthengisa yekhwalithi ephezulu izokwenziwa lula yiqiniso lokuthi isofthiwe ye-CRM evela kumkhiqizo we-USU isekela ngokuphelele imishini yesimanje yobuchwepheshe: izikena zebhakhodi, amaphrinta, amarekhodi, amatheminali. Ngenxa yalokhu, kuzoba lula futhi kube ngcono ukugcina amarekhodi ezibalo, ukulawula ukuthengiswa kwezimpahla, ukulandelela ibhalansi yesitoko.
Umsebenzi nganoma yiluphi ulimi lwamazwe ngamazwe uyasekelwa. Inzuzo enjalo ekugcineni izovumela izinkampani ukuthi zilande futhi zisebenzise isofthiwe yekhompyutha noma yikuphi emhlabeni.
Umphumela omuhle ebhizinisini uzoba yiqiniso lokuthi ngosizo lwesoftware yendawo yonke kuzokwazi ukuzibandakanya ngokuthula ekuthumeleni imiyalezo nezaziso eziningi: nge-Viber messenger, imiyalezo yocingo ye-SMS, amabhokisi e-imeyili, izingcingo zezwi ze-Call Voice. Izinto ezinjalo zizothuthukisa kakhulu isevisi yezisekelo zamakhasimende, zithuthukise ukuxhumana nabantu futhi zilethe isevisi ezingeni elisha.
Esisetshenziswa sewebhu se-USU esisemthethweni, abasebenzisi bangalanda amademo okuhlola amahhala abawathandayo ngokushesha ngezixhumanisi eziqondile, okungukuthi, ukulanda lapha ngeke baze badinge ukuthi badlule ezinqubweni zokubhalisa ezijwayelekile.
Ukwakhiwa kwesisekelo seklayenti elilodwa kuzoba nomthelela omuhle kakhulu kulo lonke ibhizinisi, ngoba ngosizo lwalo kuzoba lula kakhulu ukusebenzela abathengi bezinsizakalo nabathengi, thintana ngokushesha nabantu abalungile, uhlele idatha, uhlele amarekhodi futhi wenze ezinye izinto. .