Urutonde: 4.9. Umubare w'amashyirahamwe: 382

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM kumushinga

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ndetse no mu mpera z'ikinyagihumbi, gukoresha ibaruramari mu bucuruzi ntibyari ikibazo, cyane cyane mu mwanya wa nyuma y’Abasoviyeti, ariko igihe ntigihagarara kandi mudasobwa zabaye igice cy’ibikorwa byagenze neza, abafasha nyamukuru mu mikoranire n’abakiriya, kandi niba wongeyeho tekinoroji ya CRM kumushinga, noneho inyungu yunguka ntizagukomeza gutegereza. Niba akazi kambere mubigo, mubigo byubucuruzi byakozwe hafi ya gahunda imwe, abayobozi bitabiriye guhamagara baza, bagisha inama kandi binjiza amakuru kumukiriya, nibyiza, mumeza, kandi mubi, mubipapuro. Hamwe nubu buryo, biragoye cyane kubayobozi kugenzura ireme ryumurimo wumukozi, uburyo yakoranye neza numukiriya ushobora kuba umukiriya. Ubu, hafi ya sosiyete iyo ari yo yose igamije kwagura abakiriya, ibicuruzwa, serivisi yo kugurisha yazanywe mu buryo bwikora. Ikoranabuhanga rya CRM ryungutse gukwirakwizwa vuba aha, kandi ryaje ari uguhindura sisitemu yambere yo gukorana na bagenzi babo, ariko ni verisiyo yatunganijwe yerekanaga imikorere yayo. Iyo ukoresheje amahame ya CRM, biroroshye kubayobozi kurangiza inshingano zabo, gushakisha amakuru, imirimo yuzuye, nubuyobozi gukurikirana ishyirwa mubikorwa ryabo. Kwiyoroshya mubikorwa byubucuruzi muri entreprise yicyerekezo icyo aricyo cyose bituma bishoboka kubaka ibintu byikora byikora, bikabura igihe cyiterambere no gutegura igenamigambi. Gahunda zishingiye kubakiriya zituma bishoboka gutunganya gahunda yimirimo kubayobozi, ubuyobozi, no kwimura ibyangombwa kuri software algorithms. Bizoroha cyane gucunga ububikoshingiro bwa mugenzi wawe ukoresheje ibikoresho bidasanzwe utabuze kubona ikintu cyose cyingenzi. Kuri interineti, ntabwo ari ikibazo kubona gahunda zitandukanye zo gukoresha mudasobwa ukoresheje ubushobozi bwa sisitemu ya CRM, ariko ntabwo buriwese azashobora guhuza ubucuruzi muburyo bwose.

Ninde uteza imbere?

Inzobere za USU zifite uburambe nubumenyi buhagije bwo gukora umushinga ushobora guhaza ba nyiri ubucuruzi kubyo bakeneye byose. Porogaramu ya Universal Accounting Sisitemu ifite ubushobozi bwagutse hamwe n’imiterere ihindagurika ishobora guhindurwa kuri buri shyirahamwe, hamwe nisesengura ryibanze ryerekana uko ibintu bimeze ubu n'imiterere y'ibikorwa. Porogaramu izahita ikusanya no gukusanya amakuru kubakiriya, ifashe kugumana amateka yimikoranire, kugenzura ingano yibicuruzwa na serivisi. Abakoresha bazashobora kubona amakuru asabwa mugihe gito ukoresheje gushakisha ibintu. Uburyo bwo kwandikisha umukiriya mushya bizatwara igihe gito cyane, ukoresheje uburyo bwa elegitoronike, aho ingingo nkuru zanditse muburyo bwikora. Ububikoshingiro bwuzuzwa mu ntangiriro, ako kanya porogaramu imaze gushyirwa kuri mudasobwa y’isosiyete, buri cyinjiriro kijyana namakuru yinyongera, inyandiko hamwe nibiba ngombwa, amashusho. Binyuze mu gukoresha amahame ya CRM, bizashoboka gushiraho imiyoboro itandukanye yo kugurisha bitewe nigice cyabaguzi, bityo urashobora kugabanya ishingiro kubakiriya benshi kandi bagurisha. Kubikorwa byubucuruzi, birashoboka gushyiraho uburyo butandukanye bwo gutanga raporo kugirango isuzuma ryumusaruro ningirakamaro bitwara igihe gito, kandi ibisubizo nibyukuri bishoboka. Na none, gahunda ya USU izafasha gusesengura ibikorwa byo kwamamaza, kuzamurwa mu ntera, kubisuzuma muburyo bwinshi kugirango uhitemo inzira nziza zo kwamamaza. Ubu buryo buzigama amafaranga kuri promotion cyangwa kohereza amafaranga menshi mubyerekezo runaka, umenye ko bizakurura abakiriya bashya.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Porogaramu ya CRM mu bigo izemerera ubuyobozi kugabura imirimo ukurikije urwego rwihutirwa nakamaro kayo, igaragaze ibara ibyo abakozi bakeneye kurangiza mugihe cya vuba, bityo bikagenga imirimo hamwe nabakozi kure. Amahitamo ya software agamije kugabanya amakosa mubikorwa byinzobere no kurangiza imirimo ku gihe, kongera imikorere muri rusange. Uburenganzira bwo kubona amakuru nibikorwa muri gahunda ya USU biterwa numuyobozi, azashobora kwagura ububasha bwabayoborwa ubuziraherezo cyangwa kumushinga runaka, bityo agenga uruziga rwabantu bemewe namakuru yemewe. Buri mukoresha azakoresha kwinjira hamwe nijambobanga bitandukanye kugirango yinjire muburyo bwa CRM, mugihe azaba afite umwanya wihariye kumurimo, ibirimo bivana numwanya. Porogaramu algorithms izemerera ishami rishinzwe kugurisha hamwe noguteganya no gushyigikira urutonde rwibiciro byinshi. Na none, iterambere ryacu rizafasha kubika inyandiko zibaruramutungo muri rwiyemezamirimo, kugenzura ingano yimigabane yibicuruzwa byarangiye, mugihe ntarengwa cyo kugarukira kugerwaho, kwerekana imenyekanisha kubijyanye nibitekerezo byo gusaba, ibi nabyo birakurikizwa ibikoresho fatizo. Ubwinshi bwibikorwa bya CRM bigufasha guhita ukorana nabakiriya mumashyirahamwe yicyerekezo icyo aricyo cyose, uhuza nibyihariye byabo byo gukora ubucuruzi. Kugirango imikoranire inoze kandi inoze hamwe nabandi, umuntu ku giti cye, kohereza ubutumwa bwinshi binyuze mumiyoboro myinshi y'itumanaho (SMS, viber, e-mail). Ntibisanzwe ko ibigo bigizwe n'amacakubiri menshi n'amashami biri kure y’akarere, aho imiyoborere izakorwa hifashishijwe umuyoboro umwe w'amakuru. Itangizwa rya tekinoroji ya CRM naryo rizagira ingaruka nziza mukwongera irushanwa, kuko rizashobora gutanga serivise nziza, biganisha ku gutangiza imikoranire n’abakiriya, bitabuze guhamagara rimwe.

Tegeka cRM kumushinga

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM kumushinga