Urutonde: 4.9. Umubare w'amashyirahamwe: 840

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

Ikoranabuhanga rya CRM

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Iyo utangiye ubucuruzi bwawe cyangwa nyuma, hamwe nigihe cyigihe, hari ibihe bigoye kugenzura udafite ibikoresho byihariye, bityo umubano wisoko utegeka amategeko mashya, aho umukiriya aba intego nyamukuru kandi tekinoroji ya CRM ntisimburwa muriki kibazo. Tekinoroji nk'iyi isobanura urutonde rw'ibikoresho bizafasha kubaka uburyo bunoze bwo guhuza abakoresha serivisi n'ibicuruzwa. Sisitemu yatekerejweho neza igufasha guhuza imiyoborere, harimo imyitwarire yibikorwa byo kwamamaza no gutunganya ibikorwa, gusinya amasezerano. Hifashishijwe ikoranabuhanga rya CRM, abayobozi bazashobora kubaka uburyo bushya bwitumanaho, aho hubatswe ifoto ya mugenzi we kandi hashyizweho itangwa ryubucuruzi rishobora kumushimisha. Guhuza ibikenewe ninyungu zabakiriya ntibizagira ingaruka kumikurire yubudahemuka gusa, ahubwo bizagira ingaruka no kwiyongera kubishingwe kubera ijambo kumunwa. Gukoresha software hamwe na algorithms-abaguzi bizagira akamaro kubucuruzi buciriritse na bunini, kuko buzafasha guhuza ibiciro no kugabura igihe, umurimo, nibikoresho bifatika. Kubireba abakozi bato, guhuza software bituma bishoboka kohereza imbaraga nigihe cyo gukora imirimo yo kwagura abakiriya, kandi ntabwo mubikorwa bisanzwe. Ibigo by’amahanga bimaze igihe kinini bishimira mubikorwa politiki ishingiye ku baguzi ishingiye ku bikoresho bya CRM, ibemerera kugera ku rwego rushya rw’imibanire y’isoko. Imikorere isanzwe ya porogaramu hamwe na tekinoroji ya CRM ikubiyemo ububikoshingiro bumwe kuri bagenzi babo, ibicuruzwa na serivisi byisosiyete, algorithm yo gutegura ibikorwa, guhuza abakiriya, abakiriya, hamwe no kugenzura byikora. Ibikoresho byinshi byashizweho kugirango bikurure abashobora kugura hamwe nisesengura ryakurikiyeho ryakozwe kubwibi. Icyemezo cyo gushyiraho ikoranabuhanga rishya kizashyirwa imbere mugutezimbere umuryango uwo ariwo wose, kuko uzashobora kuzamura ireme rya serivisi, kugabanya amafaranga yumurimo kubikorwa bijyana no koroshya umutwaro wibikorwa bisanzwe.

Ninde uteza imbere?

Muguhitamo kwinshi kwa porogaramu zo gutangiza ubucuruzi, Sisitemu Yibaruramari Yisi Yose igaragara kubera ubworoherane bwimiterere nubushobozi bwo kuyubaka byoroshye kubikorwa byihariye. Gahunda ya USU yashyizweho nitsinda ryinzobere zumva ibyifuzo bya ba rwiyemezamirimo kandi biteguye gutegura igisubizo kiboneye kuri buri umwe muri bo, nyuma yo gukora isesengura ryibanze no gutegura umurimo wa tekiniki. Ariko, ibyaribyo byose byashizweho kubucuruzi, bizakusanya kandi bitunganyirize amakuru atagira imipaka yamakuru aturuka ahantu hose kugirango amakuru agezweho gusa akoreshwe mu gufata ibyemezo. Isesengura rya nyuma-iherezo rifasha kumenya ibyo bihe aho amafaranga agenda nta ngaruka zifuzwa, aribyo cyane cyane mukwamamaza. Ihuriro rifite ibikoresho bya CRM rizaba ishingiro ryo gukwirakwiza ingengo yimari, nkumuyobozi ushingiye kuri raporo azashobora gusuzuma ibintu byose byakoreshejwe, usibye ibiciro bidatanga umusaruro. Imibare y'ibarurishamibare ikubiyemo ikusanyamakuru ryerekeye imirimo iri mu ishyirahamwe, bigatuma bishoboka gushyiraho umurimo unoze mu bayobozi. Kubigo, amasezerano menshi afunze nibyingenzi, ibyo nabyo biterwa nabacuruzi bashobora gukurikiranwa kure, gusuzuma ibikorwa byabo, no kudashiraho ubwoko bwibikorwa. Rero, ufite amahirwe yo kuyobora byose, ariko mugihe kimwe, kugenzura mu mucyo abakozi kugirango ubashe gusobanukirwa ninde winjiza amafaranga yikigo, ninde wicara igihe. Hamwe nibikorwa byinshi bitandukanye, sisitemu ya USU CRM ikomeje kuba igisubizo cyoroshye, kubera ko iterambere ryayo rizatwara igihe gito kandi ntirisaba amafaranga yinyongera, umwanya munini wo gusobanukirwa imiterere ya menu no gutanga amahitamo. Inzobere zizakora amahugurwa magufi, ashobora no kuba kure, akoresheje interineti, ariko, kimwe no kuyashyira mubikorwa. Serivisi ya kure igufasha gufatanya namasosiyete yamahanga, kubaka software kurwego mpuzamahanga, guhindura menus nuburyo bwimbere murundi rurimi.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Kugirango ugere ku bisubizo bikomeye hamwe na tekinoroji ya CRM mubijyanye no gukurura abakiriya bashya no kugumana abakiriya basanzwe, imikorere ya misa hamwe no kohereza abantu ku giti cyabo itangwa hakoreshejwe imiyoboro myinshi y'itumanaho. Ubutumwa bujyanye nibicuruzwa bishya, kuzamurwa mu ntera cyangwa kugabanuka birashobora koherezwa kubakiriya bose, cyangwa urashobora guhitamo icyiciro runaka, birashobora kuba imeri, sms cyangwa inyandiko yoherejwe binyuze kuri viber. Ubu buryo bufasha kubaka umubano wizerana, gukomeza inyungu muri serivisi n'ibicuruzwa byabo. Gukoresha ikoranabuhanga rigezweho bizaba intambwe yingenzi mugutezimbere ubucuruzi ejo hazaza, tubikesha gushiraho umubano ukomeye nabakiriya basanzwe, bityo bishimangira umwanya wacyo ku isoko. Ubwinshi bwimiterere ya software yacu igufasha kongeramo imikorere umwanya uwariwo wose niba shingiro shingiro yarangije ubushobozi bwayo. Gukoresha uburyo bwa buri muntu kubakiriya bituma bishoboka guhitamo igisubizo cyiza ukurikije ibikenewe nibisobanuro byubucuruzi. Porogaramu ya USU ikoresheje ibikoresho bya CRM izashyiraho uburyo bwo kubika amakuru ya aderesi, hamwe no kugabana mubyiciro hamwe ninyandiko zakazi. Kugirango ugere ku ntego zashyizweho, sisitemu itegura uburyo bwo gukorana nabakiriya no gutumanaho hagati y abakozi kugirango bahuze vuba ibibazo byimbere. Bitewe na tekinoroji yo gukoresha, bizashoboka gutunganya umusaruro utanga umusaruro kandi udahwema ibikorwa byubucuruzi, gukora ibiteganijwe kubisabwa, no kubona inyungu nini. Inzobere zizashyiraho algorithms zo gucunga inyubako nizindi raporo, bitewe nubuyobozi bukenewe n’umuryango. Isesengura na raporo birashobora kubyara muburyo ubwo aribwo bwose muguhitamo uburyo bworoshye bwo kwerekana ibisubizo (igishushanyo, imbonerahamwe, imbonerahamwe).

Tegeka tekinoroji ya cRM

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

Ikoranabuhanga rya CRM