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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokuthumela i-inthanethi
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Eminyakeni yakamuva, osomabhizinisi banoma yimuphi umkhakha womsebenzi bebelokhu belwela ukusebenzisa amathuluzi esimanje ukuthonya, ukuheha nokugcina ozakwabo, inqubomgomo egxile kumakhasimende ibandakanya ukusetshenziswa kwe-CRM ekuthumeleni i-inthanethi, izaziso kanye nokuxhumana. Ifomethi ye-CRM isetshenziswe iminyaka eminingi emazweni aseYurophu, futhi muva nje ihlolwe endaweni ye-post-Soviet, umgomo wayo oyinhloko ukudala indlela ephumelelayo yokwakha ukuhamba komsebenzi kwangaphakathi, ukuphatha ubudlelwano namakhasimende kanye nabathengi. Ukwethulwa kobuchwepheshe obunjalo kuvumela ngesikhathi esifushane ukufeza ukunciphisa izindleko ezingakhiqizi, ukwandisa isivinini sokucubungula izinhlelo zokusebenza, ukwandisa kakhulu imali engenayo. Enye inzuzo yalolu hlelo wukulawula okuqhubekayo, okukhiqizayo kwesiteshi ngasinye sokuxhumana, okuhlanganisa nokusatshalaliswa kwemiyalezo nge-inthanethi, nge-SMS noma izinhlelo zokusebenza ze-smartphone yeselula. Uma ochwepheshe bangaphambili bekufanele basebenzise izinhlelo ezimbalwa, amaspredishithi ngesikhathi esisodwa, bavakashele amahhovisi ngokuphindaphindiwe ukuze bavumelane ngezindaba ezivamile, khona-ke esimweni se-CRM le nkinga ixazululwa ngesevisi eyodwa, okusindisa kakhulu isikhathi sabasebenzisi. Isofthiwe ekhethwe kahle izoqinisekisa ukutholwa ngokushesha kwedatha ngamaklayenti, yenze kube lula ukulungiselelwa nokuphathwa kwemisebenzi, futhi inikeze amathuluzi ochwepheshe okuhlaziya nokubikezela kwebhizinisi. Ngokuphathelene nezindleko, amapulatifomu e-accounting avamile angase abonakale ekhangayo, kodwa kulokhu akunangqondo ukubala emiphumeleni ephezulu, izixazululo zobuchwepheshe ezigxile endaweni ethile zingabonisa ngisho nama-nuances amancane embonini. Akufanele ukhathazeke ngenqubo yokuqaliswa kanye nokujwayela kwabasebenzi, ngesofthiwe efanele kanye nobuchwepheshe babathuthukisi, lezi zinkinga zixazululwa ngaphandle kokulahlekelwa isikhathi, umzamo kanye nezimali.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-04-26
Ividiyo ye-cRM yokuposa ku-inthanethi
Le vidiyo ingabukwa ngezihlokwana ngolimi lwakho.
Enye yezinhlelo zesoftware ezifanele ukunikezwa i-Universal Accounting System, ngoba iyakwazi ukunikeza ikhasimende ngalinye ifomethi yesicelo edingekayo emisebenzini yamanje. Lapho sithuthukisa uhlelo, sizame ukwenza isixhumi esibonakalayo esizojwayela futhi sishintshe ngaphandle kokulahlekelwa ikhwalithi ye-automation, engenzeka ngenxa yokuzibandakanya kobuchwepheshe besimanje obuye bafakazela ukuthi busebenza ngempumelelo. Lapho usithinta, ngeke uthole isisombululo esenziwe ngomumo, ngoba sakhiwa kuphela ngemuva kokufunda izici zamacala okwakha, ukwakheka komnyango kanye nemisebenzi ebekiwe, kepha nguye ozokusiza ukuthi uthole ifomethi yesoftware efanele. . Intuthuko isekela ubuchwepheshe be-CRM, ngakho-ke izokwazi ukudala indlela lapho bonke ochwepheshe bezokwenza khona imisebenzi yabo ngesikhathi, ngezinqubo ezizenzakalelayo eziyingxenye, kuyilapho kwakheka isisekelo solwazi esisodwa esinosesho olulula. Uhlelo lungasetshenziswa hhayi kuphela kunethiwekhi yendawo, ezolungiswa ngaphakathi kwenhlangano, kodwa futhi ku-intanethi, into eyinhloko ukuba khona kwekhompyutha enelayisensi efakwe ngaphambili. Mayelana nokuhlelwa kwama-mail, uhlelo luhlinzeka ngemisebenzi ehlukene yalokhu, okuzohlinzeka ngezinketho ezimbalwa zesaziso ngesikhathi esisodwa, ukuhlukaniswa ngokwemingcele ethile, ngokukhethwa kweziteshi ezahlukene zokuxhumana. Izifanekiso zedokhumenti zibekwe kuzilungiselelo, ngakho-ke ukuklama kwazo kuzothatha isikhathi esincane sochwepheshe, futhi noma yimaphi amaphutha nokungalungi kuzokwehliswa ku-zero. Bonke othintana nabo kanye nezingcingo nozakwabo zirekhodwa futhi zigcinwe ku-database, ngaphansi kwerekhodi lakhe, ukwenza lula umsebenzi olandelayo, ukuthumela iziphakamiso zebhizinisi nge-Intanethi. Ukuze ukhiphe ubukhona bamaphutha esipelingi, uhlelo luzohlola ubukhona bawo ngesikhathi sokudala umlayezo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Ngohlelo lwethu lwe-CRM lokuthumela i-imeyili ku-inthanethi, awukwazi ukuthumela kuphela idatha ngobuningi obujwayelekile, kodwa futhi nefomu lokukhetha kanye nekheli. Okokuqala, i-database yama-counterparties iyakhiwa, kodwa uma yenziwa ngefomu le-elekthronikhi ngaphambili, inkinga ixazululwa ngokungenisa emaminithini ambalwa. Kukhathalogi, ungachaza izigaba ezihlukene zamaklayenti, wengeze izimo kubo, ukuze esikhathini esizayo, lapho uthumela, uhlu oludingekayo kuphela oluzokwaziswa. Ukukhetha kungenziwa futhi ngokuya ngemingcele yobulili, ubudala, idolobha lokuhlala noma ezinye izindlela, okulula kakhulu uma umlayezo uthinta umbuthano othile kuphela. Ifomethi ngayinye iyasebenza uma kudingekile ukuhalalisela ngeholide lomuntu siqu, ukuthumela ikhodi, ukukhumbuza ngesikhathi sokuvakasha noma ukwazisa ngemiphumela yokuhlolwa, isibonelo, izikhungo zezokwelapha. Ukuxhumana nabathengi kungenzeka hhayi kuphela ku-inthanethi kusetshenziswa amakheli e-imeyili, kodwa nange-SMS noma i-viber, ekhethwa inani elikhulayo labantu. Lapho uthumela i-SMS, amanani ancishisiwe asetshenziswa, okukuvumela ukuthi wonge imali yenkampani. Enye inzuzo yobuchwepheshe be-CRM yikhono lokuhlaziya ukuthunyelwa kweposi, ukuhlola amanani okuphendula, okulandelwa ukunquma isiteshi esisebenza kahle kakhulu. Ngaphezu kwezixwayiso ze-inthanethi, kungenzeka ukuhlanganisa nefoni, ukuhlela izingcingo zezwi kusizindalwazi lapho, egameni lenkampani yakho, irobhothi lizokwazisa ngomcimbi ozayo noma ukurekhoda, ukukhushulwa. Isethi enjalo ehlukahlukene yamathuluzi okuxhumana izosiza ekugcineni izinga eliphezulu lokwethembeka.
Oda i-cRM ukuze uthunyelwe ku-inthanethi
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokuthumela i-inthanethi
Isiteji se-USU CRM ngeke sibe ukusekelwa okuthembekile kuphela ekuhleleni ukuxhumana namakhasimende, kodwa futhi isandla sokunene sokuphatha, njengoba kuzosiza ekuqapheni umsebenzi wabangaphansi, ukuhambisa imibiko edingekayo ngesikhathi. Ngefomu elihlukile le-elekthronikhi, ungabheka ukulungela kwephrojekthi ngayinye, imisebenzi futhi uhlole ukukhiqiza komnyango kanye nochwepheshe. Imodyuli yokuxhumana yangaphakathi ikuvumela ukuthi ushintshe ngenkuthalo ulwazi, imibhalo, uvumelane ngezihloko ezivamile, okusho ukuthi izinkomba zokukhiqiza zizokhula. Ngisho naphakathi kokuhlukaniswa kwezindawo ezikude, kwakhiwa isikhala solwazi esivamile, okwenza kube nokwenzeka ukusebenzisa ulwazi lwakamuva olusuka kusizindalwazi futhi uthumele ulwazi ngokushesha. Umbiko wokuhlaziya, wokuphatha uzokwenziwa kumojuli ehlukile, kusetshenziswa izinketho zobungcweti. Umphumela ophelile ungaboniswa hhayi kuphela ngendlela yetafula elijwayelekile, kodwa futhi uhlanganiswe namagrafu namashadi. Ngenxa yokucushwa kwe-CRM, uzoba nengqondo ngokwengeziwe ekusebenziseni izinsiza zezezimali kuphela, kodwa futhi nesikhathi sokusebenza, futhi usondele ngokufanele ekusabalaliseni imisebenzi. Intuthuko enkulu kangaka kanye namakhono ahlukile okuzishintshashintsha ahlanganiswe ngokuvumelana nokulula nokufinyeleleka kwesixhumi esibonakalayo kubasebenzi bamazinga ahlukene okuqeqeshwa. Ukwaziswa kwethu okufushane kwanele ukuqala ukuzijwayeza okusebenzayo kanye nokushintshela kufomethi entsha yomsebenzi. Kulabo abakhetha ukuzama uhlelo kuqala, siphakamisa ukusebenzisa inguqulo yokuhlola, inomsebenzi olinganiselwe nesikhathi sokusebenza, kodwa lokhu kwanele ukuhlola izici eziyinhloko.