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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokuhlanza
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Uhlelo lokuhlanza iCRM luyithuluzi elisebenza kahle ekuhleleni kahle izinqubo zebhizinisi enkampanini enikezela ngezinsizakalo zokuhlanza endaweni yokuhlala, ehhovisi, ezitolo, ezimbonini, njll. Ngeshwa, akuzona zonke izinhloko zezinhlangano zalolu lwazi ezikwazi kahle lokhu. Abantu abaningi bakholelwa ukuthi ukuhlanza akudingi ukutshalwa kwezimali kubuchwepheshe be-IT (kufaka phakathi i-CRM), ngoba isebenzisa abasebenzi abanamakhono aphansi futhi ayinikeli ngenzuzo ephezulu kakhulu. Ngasikhathi sinye, uma uthi nhlá, izinsizakalo zokuhlanza aziguquki kumatemu wabakhangisi. Lokhu kusho ukuthi isidingo sokuhlanza indawo asincikile ikakhulu ezicini ezahlukahlukene zesikhashana (ukuntuleka kwemali, isikhathi, isifiso, njll.). Ukuhlanza kungahlehliswa izinsuku ezimbalwa, kepha akukwazi ukwaliwa ngokuphelele. Kusamele ukwenze. Ngakho-ke, ngokusho kwabanye abaphathi bokuhlanza, akunangqondo ukutshala imali eningi nemizamo yokugcina amakhasimende nokugcina ubudlelwane obuhle besikhathi eside nabo. Kodwa-ke, lapha kuyadingeka ukuthi kubhekwe ukuncintisana okuqinisa ngokushesha emakethe yokuhlanza. Ngakho-ke, namuhla uhlelo lweCRM lwezinsizakalo zokuhlanza lubaluleke kakhulu kunoma iyiphi inkampani ehlela ukukhula nokukhula kule makethe ethile.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-05-03
I-USU-Soft yethula uhlelo lwayo olwehlukile lweCRM lokwenza ngcono izinqubo zokuphatha nokubalwa kwezimali. I-interface ihlelwe ngokubonakalayo nangokunengqondo; ngisho nomsebenzisi ongenalwazi angayijwayela masinyane bese eqala ukusebenza. Njengoba ukwaneliseka ngekhwalithi yokuhlanza nokwethembeka kwamakhasimende kuyizinto ezibalulekile ekubuyiseleni enkampanini yakho yokuhlanza (futhi ngokufanelekile, ukuba yikhasimende elijwayelekile), imisebenzi yeCRM ohlelweni iphakathi kokunakwa. I-database yamakhasimende e-oda imisebenzi yokuhlanza igcina imininingwane yokuxhumana esesikhathini, kanye nomlando ophelele wobudlelwano nekhasimende ngalinye. Ku-database, ungasetha amakhasi ahlukile we-accounting ngokwahlukana kwabantu kanye nezinhlangano zomthetho, kanye nokuhlukaniswa okuningiliziwe kwendawo esetshenziswayo (ngenhloso, ngendawo, ngendawo esendaweni yokuhlala, ukujwayela ukuhlanza, ngezimo ezikhethekile futhi izidingo zamakhasimende, njll.). Uma kunesidingo, ungagcina uhlelo olukhethekile lokuhlanza iklayenti ngalinye lamanje ngamamaki ekuqedelweni kwento elandelayo ohlwini lwezenzo.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Uhlelo lokuhlanza i-CRM lukuhlinzeka ngokuqapha okuqhubekayo kwama-oda aqhubekayo, kufaka phakathi ukulawulwa kwamatemu kanye nokufika ngesikhathi kwezinkokhelo, njll. Ukuxhumana okusondele, kunethuba lokwakha ama-SMS amaningi okuzenzakalelayo, kanye nokwenza imilayezo ngazinye ezindabeni eziphuthumayo . Imibhalo ejwayelekile (izinkontileka ezijwayelekile, amafomu oku-oda, ama-invoyisi okukhokha, njll.) Akhiqizwa futhi agcwaliswe ngohlelo lweCRM ngokuzenzekelayo. Uhlelo lweCRM lusemhlabeni wonke futhi luhlinzeka ngokubalwa kwezimali kanye nokuphathwa kwezinsiza ezahlukahlukene zokuhlanza inani elingenamkhawulo lezinto ezisetshenziswayo kanye namagatsha enkampani. I-Warehouse accounting ikuvumela ukuthi ube nemininingwane enembile kusitoko samanzi okugeza, amathuluzi nezinto ongazisebenzisa nganoma isiphi isikhathi. Izitatimende zezimali zihlinzeka abaphathi ngemininingwane yokusebenza ngokuba khona nasekuhambeni kwemali kuma-akhawunti nasetafuleni lemali lebhizinisi, ama-akhawunti akhona atholakalayo, izindleko zamanje nemali engenayo, njll. Uhlelo lweCRM lokuphathwa kokuhlanza lunikeza ukulawulwa okuqinile kwama-oda ngokuya kwesikhathi, ikhwalithi nezimo ezingeziwe. Uhlelo lweCRM lwakhiwa ngongoti abangochwepheshe futhi luhambisana nemithetho nezimfuneko zomthetho, kanye namazinga e-IT esimanje.
Oda i-crm yokuhlanza
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokuhlanza
Ukubalwa kwezimali nokuphathwa kwenzelwa ibanga elingenamkhawulo lezinsizakalo zokuhlanza, kanye nanoma iyiphi inombolo yamagatsha akude nezinsiza ezisetshenziswayo. Izilungiselelo zohlelo lweCRM zenziwa kucatshangelwa imininingwane yenkampani yamakhasimende. Amathuluzi ohlelo lweCRM aqinisekisa ukuxhumana okusemandleni kakhulu namakhasimende, ukubalwa kwezimali okunembile kwezidingo zawo kanye nezifiso maqondana nezinsizakalo zokuhlanza. I-database yamakhasimende igcina imininingwane yokuxhumana esesikhathini kanye nomlando oningiliziwe wobudlelwano nekhasimende ngalinye (izinsuku nobude bezinkontileka, amanani, izincazelo zezinto zokuhlanza, ukujwayela ama-oda, njll.). Uhlelo lweCRM luhlola wonke ama-oda afanele afakwe ku-database, ngokuya ngemigomo yokwenza kanye nokukhokha, ukulawulwa kwekhwalithi kwezinsizakalo nokweneliseka kwamakhasimende ngomsebenzi wokuhlanza owenziwe. Ukuze wonge isikhathi futhi wehlise umthwalo wabasebenzi ngokusebenza okujwayelekile, amadokhumende anesakhiwo esijwayelekile (izinkontileka, amafomu, umthetho, imininingwane, njll.) Agcwaliswa ngokuzenzekelayo ngokuya ngamathempulethi afakwe ohlelweni lweCRM. Amathuluzi okubalwa kwezindawo zokugcina izinto enza ngokuzenzakalela izinqubo zokuthola izimpahla nokucubungula amadokhumende ahambisana nokuhlanganiswa kwama-barcode scanner, terminals terminals, njll.
Ngenxa yesicelo seCRM, abaphathi nganoma yisiphi isikhathi bangathola idatha enembile ngokutholakala kwezinsipho, izinto ezisetshenziswayo, imishini, njll. Uhlelo lweCRM lungalungiswa ngamafomu kagesi ukubala izinsizakalo ezahlukahlukene zokuhlanza (izilinganiso zizobalwa ngokuzenzakalela uma amanani entengo okuthenga ngoba amathuluzi nezinto ezisetshenzisiwe ziyashintshwa). Ukubika kwabaphathi ngaphakathi kohlaka lohlelo lokusebenza lweCRM kukuvumela ukuthi wakhe izifanekiso, amagrafu, imibiko ngezibalo zama-oda, ukujwayeleka kwamakholi avela kumakhasimende athile wezinsizakalo zokuhlanza, izinsizakalo ezithandwa kakhulu nezifunwayo, njll.
Ngokuya ngolwazi olutholakalayo, abaphathi banethuba lokuhlaziya ukusebenza kwezigaba ngazinye, amagatsha, abasebenzi ngabanye ukubala amaholo asetshenziswayo kanye nezikhuthazo ezibonakalayo zabasebenzi abavelele. Amathuluzi we-accounting akhelwe ngaphakathi ahlinzeka ngokulawulwa kwemali okusebenzayo, ukulawula isikhathi sokuhlala kwabahlinzeki namakhasimende ama-oda wokuhlanza, ukuqapha imali engenayo yenkampani kanye nezindleko, njll. Ku-oda elengeziwe, izicelo ze-CRM ezihamba phambili zamakhasimende nabasebenzi ziyahlanganiswa ohlelweni lweCRM, ukuqinisekisa ukubambisana okusondele nokuzuzisayo.