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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Isisekelo samaklayenti samahhala ku-CRM
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Eminyakeni yamuva nje, isisekelo samakhasimende samahhala ku-CRM besibaluleke kakhulu, esivumela amabhizinisi ukuthi enze ibhizinisi ngempumelelo, enze ucwaningo, asebenzise amasu ahlukahlukene okukhangisa nawokumaketha, futhi asebenze ngokunenzuzo ukuheha amakhasimende. Akwenzeki ngaso sonke isikhathi ukuthola okuthile okuthembeke ngokulinganayo futhi okunenzuzo mahhala, ikhono lokugcina izinkomba zeklayenti, ukuxhumana mathupha nomthengi ngamunye, ukuthumela ukukhangisa nge-SMS, ukuthuthukisa isevisi, nokuxazulula ngempumelelo izinkinga zenhlangano nezokuphatha.
Abahleli bohlelo lwe-Universal Accounting System (USU) bajwayelane nezici zesisekelo samakhasimende esijwayelekile isikhathi eside ngokwanele ukuze babone ukubaluleka kwamathuluzi e-CRM, bafunde amazinga nemithetho yenkambu yomsebenzi, banikeze abasebenzisi ngazo zombili izici ezikhokhelwayo nezamahhala. Ngakho-ke ipulatifomu ikuvumela ukuthi udale amaketanga azenzakalelayo mahhala ukuze uqalise izinqubo ezimbalwa ngesikhathi esisodwa ngesenzo esilula - yamukela futhi usebenze izinhlelo zokusebenza, hlola izitoko namagama, ulungiselele ngokuzenzakalelayo imibhalo ehambisanayo, njll.
Ngesikhathi esifanayo, ukuphatha isisekelo samaklayenti kulula kakhulu. Ungasebenzisa izici ezihluke ngokuphelele, idatha yezinga, ukuhlunga kanye neqembu, sebenzisa amathuluzi e-CRM akhelwe ngaphakathi mahhala ukuze ufunde kabanzi ngamaqembu okuqondiwe. Ungakhohlwa mayelana nokuxhumana nabahlinzeki kanye nozakwethu bokuhweba. Ngenxa yesipredishithi samahhala, kulula ukuhlola izinga lamanje lobudlelwano, ukuphakamisa izingobo zomlando kanye nomlando wokusebenza, umane uqhathanise amanani ukuze wenze ukukhetha okulungile kweqembu, ngokusekelwe ezinombolweni kuphela.
Akuyona imfihlo ukuthi inketho yamahhala edume kakhulu yohlelo ukuthumela i-imeyili yokukhangisa. Kwanele ukuthi izinhlangano zithole isisekelo samakhasimende ukuze zisebenze ngokuhlelekile ku-CRM, zenze amaqembu ama-mail, ziqoqe impendulo, zikhuthaze izinsizakalo futhi zithuthukise isevisi. Lokhu akuyona kuphela inzuzo yesikhulumi se-CRM. Uqoqa ama-analytics ezinkomba ezihlukahlukene zesisekelo seklayenti, wenza izibalo zokuhlaziya mahhala ngokuphelele ukuze abonise izinkomba zesakhiwo, impumelelo yakamuva kanye nokwehluleka, amandla kanye nobuthakathaka.
Ubuchwepheshe buyashintsha njalo. Ibhizinisi lesimanje liya ngokuya lithakasela kakhulu ukusebenza nezisekelo zamakhasimende ngendlela eyikhwalithi, liheha abathengi abasha, linikeze umuntu ngamunye isevisi ethuthukisiwe, ukwandisa amanani okuthengisa, nokwandisa umkhiqizo. Siphakamisa ukuthi uqale ngenguqulo yamahhala. Ngosizo lwesibonelo sokuhlola kuphela, ungakwazi ukuhlola ikhwalithi yokuqaliswa kwephrojekthi, ujwayelane nesixhumi esibonakalayo kanye nezilawuli zomuntu ngamunye, uhlole ukuphumelela kweplathifomu ngokusebenza, wenze imisebenzi embalwa, futhi ekugcineni wenze ukukhetha okufanele.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-04-27
Ividiyo yesisekelo samakhasimende samahhala ku-CRM
Le vidiyo ingabukwa ngezihlokwana ngolimi lwakho.
Isiteji silawula imingcele yomsebenzi nesisekelo samakhasimende senhlangano, ukusebenza nokucwaninga, imibhalo yokulawula kanye nokuxhumana okuqondile, izinqubo zamanje nezihleliwe.
Asikho isici sebhizinisi le-CRM esizophuma ekulawuleni. Ngesikhathi esifanayo, kokubili amathuluzi amahhala akhokhelwayo nakhelwe ngaphakathi ayatholakala kubasebenzisi.
Ngosizo lwemojula yesaziso, kulula kakhulu ukugcina umkhondo wemicimbi ebaluleke kakhulu. Uhlelo lubika ngokuzenzakalelayo.
Uhlu lwemibhalo oluhlukile luzohlela imininingwane ngabalingani, abalingani bokuhweba nabahlinzeki.
Ukuxhumana kwe-CRM akubali ngaphandle ithuba lokuthumela i-SMS yomuntu siqu kanye nenqwaba. Ikhithi yamathuluzi inikezwa mahhala.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Kuma-counterparties athile (noma amafa esisekelo samakhasimende), kulula ukuqaphela ububanzi obuhleliwe bomsebenzi ukuze uqaphe imiphumela ngesikhathi sangempela futhi wenze izinguquko ngokushesha.
Uma inani lemali engenayo liwela, khona-ke amandla azobonakala ezitatimendeni zezezimali ezinemininingwane.
Ukusebenzisa lolu hlelo, kulula ukwakha isikhungo solwazi esisodwa kuzo zonke izindawo zokugcina izimpahla, amaphuzu okuthengisa namagatsha esakhiwo.
Uhlelo alubheki kuphela umsebenzi wesiqondiso se-CRM, kodwa futhi nezinye izinkomba zenhlangano, izindleko, amaholo, izimpahla, izinto ezibonakalayo kanye nesisekelo sobuchwepheshe.
Awudingi ukugcwalisa uhla lwemibhalo lweklayenti mathupha. Uma kukhona uhlu olufanele, khona-ke oxhumana nabo abavela kulo bangalayishwa kumarejista edijithali futhi bangathwali abasebenzi.
Oda isisekelo samaklayenti samahhala ku-CRM
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Isisekelo samaklayenti samahhala ku-CRM
Uma ibhizinisi linamadivayisi okuhweba (TSD) atholakalayo, khona-ke amadivaysi akhethekile angaxhunywa mahhala.
Ukuqapha kusethelwe yonke imisebenzi eyenziwayo ukuze kuqashwe yonke into encane nokungafani.
Ukubika kuthwebula ukusebenza kwesiteshi esithile sokutholwa kwamakhasimende, amaphromoshini wokumaketha nemikhankaso yokukhangisa, ukukhiqiza kwama-imeyili, njll.
Ukucushwa kuhlose ukukhombisa ngokubonakalayo izinkomba zesakhiwo, ukuthengisa nezindleko, imisebenzi ehleliwe kanye nemali engenayo, imiphumela yokusungula yokugcina.
Isikhathi sesilingo, kunengqondo ukuzikhawulela enguqulweni yedemo yesikhulumi.