Urutonde: 4.9. Umubare w'amashyirahamwe: 909

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo kwishura

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

• 
  Twandikire hano
• 
  Nigute wagura gahunda?
• 
  Reba amashusho ya porogaramu
• 
  Reba videwo ivuga kuri gahunda
• 
  Kuramo porogaramu hamwe namahugurwa yoguhuza
• 
  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
• 
  Gereranya iboneza rya porogaramu
• 
  Kubara ikiguzi cya software
• 
  Kubara ikiguzi cyigicu niba ukeneye seriveri
• 
  Ninde uteza imbere?

Ishusho ya porogaramu

Kwishura fagitire yingirakamaro bireba abantu ku giti cyabo ndetse n’imiryango yemewe n’amategeko, buri kwezi haza uburyo butandukanye bwo kwishyura, butajya buri gihe byoroshye gukemura, duhereye ku nzego z’imiturire n’imirimo ya komini, hagamijwe gukomeza inyungu zipiganwa, gukoresha serivise yikigo runaka bisaba automatike no gukoresha tekinoroji ya CRM kubyo wakiriye. Biragenda bigorana gukomeza umwanya wumuyobozi wumushinga mugihe ukoresheje uburyo butajyanye no kubara no kwakira ubwishyu, bityo abayobozi batekereza imbere bagashaka kunoza ibikorwa byabo bashiraho ibikoresho byinyongera. Abaturage, bahitamo ayo mashyirahamwe akorera murugo ashobora kwemeza neza, igihe cyo gutanga ibyangombwa nuburyo butandukanye bwo kwishura, mugihe batagomba guhagarara kumurongo amasaha menshi. Muri icyo gihe, birakenewe ko duharanira gukora automatike igoye, hanyuma algorithm ya mudasobwa ntizatanga imibare gusa, ahubwo izanashyiraho gahunda yo kwakira ubuhamya, gushiraho konti zitabigizemo uruhare runini rwabantu. Ariko, ingaruka nini irashobora kugerwaho mugihe hashyizweho uburyo bwimikoranire hagati yabakiriya nabakiriya, mugihe cyo gutunganya porogaramu, ni format ya CRM izaza ikenewe hano. Ihuriro rimwe ryamazu yose, abahatuye, ikigo cyo gutegura inyemezabuguzi kubikorwa bitandukanye, hamwe no kubara byikora ukurikije ibiciro biriho, konti bwite yabishyuye, bizafasha gushyira ibintu muburyo, byoroshe akazi k abakozi. Ku bijyanye n’ibibazo by’amafaranga, automatike ihinduka ishoramari rirambye, kugabanya amakimbirane, amakimbirane, kongera urwego rusange rwubudahemuka. Uburyo bushyize mu gaciro mu micungire yimiturire na serivisi rusange bizagira uruhare mu kuzigama, kandi birashoboka kandi kubona amafaranga aturuka ahandi. Ntagushidikanya ko kwinjiza software bigenda biba ngombwa, ariko urashobora kwiringira ibisubizo byiza gusa mugihe habaye guhitamo ubushobozi bwigikoresho gishyigikira uburyo bwa CRM. Mugihe cyo gushakisha, turasaba ko twakwitondera ibisobanuro, isubiramo nyaryo, uburambe bwikigo giteza imbere, kandi ntitwite kumasezerano yamamaza.

Ninde uteza imbere?

Isosiyete yacu USU yabayeho ku isoko ry’ikoranabuhanga mu itumanaho mu gihe kirenga umwaka, muri icyo gihe ikaba yarashoboye kwigaragaza uhereye ku ruhande rwiza, nkuko bigaragara mu isuzuma ryinshi ry’abakiriya bacu. Intandaro yiterambere ryacu ni urubuga rworoshye rushobora kongera kubakwa uko ubishaka, ukurikije ibyifuzo byabakiriya hamwe nuburyo bwibikorwa, bikwemerera gukoresha inzira kugiti cyawe. Uburambe nubumenyi bunini bituma bishoboka gushyira ibintu murutonde, harimo no mubigo bishinzwe imicungire yurwego rwimiturire na serivisi zumuganda, hamwe no kubika amakuru yagutse kumazu, kubatuye, inyemezabuguzi, ibikoresho byubuyobozi, no gutanga neza serivisi zishyuwe. Kuri buri gikorwa, algorithms zimwe zikorwa zakozwe mugushiraho, aho abakoresha batazashobora gutandukana, bityo bagakora amakosa cyangwa bakibagirwa kwinjiza amakuru. Sisitemu izandika ibikorwa byose, kugenzura rero inkomoko yafashwe amajwi cyangwa umuntu ubishinzwe bizaba ikibazo cyamasegonda abiri. Gukoresha ibyiza bya tekinoroji ya CRM bizafasha kuzana ishyirahamwe mubikorwa byiza byimitwe yose, amashami, abashoramari, aho buriwese azarangirira imirimo ye mugihe, ukurikije ibisobanuro byakazi. Inyemezabwishyu izatangwa hakurikijwe inyandikorugero zisanzwe, hashingiwe ku bisomwa byakiriwe, hitawe ku misoro, kuba hari ibihe bidasanzwe byinjira, urugero, niba abiyandikishije bari mu byiciro byihariye cyangwa bafite inkunga yo kwishyuza. Igitangaje, abakozi ntibazagira ingorane zijyanye no kwimuka muburyo bushya bwakazi, kuva mugihe twashizeho umushinga twagerageje kubyibanda kubakoresha urwego rutandukanye, kugirango tugabanye umubare wamagambo yumwuga. Nubwo umukozi yaba azi bike kuri mudasobwa, noneho ibi birahagije rwose gufata amasomo magufi hanyuma ugatangira kumenyera mubikorwa, kwimura inshingano zakazi kurundi rubuga. Twitaye kubikorwa byose byo kubishyira mubikorwa, icyakora, kimwe nuburyo bukurikira bwo gushiraho no gushyigikirwa, ntakibazo rero kizaba kijyanye no kwimuka kwikora.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Mu miterere ya CRM yo kwakira USU, ibintu bimwe na bimwe byateganijwe, bishingiye ku gusobanukirwa akazi, uburyo bwo kubaka ibikorwa byubuyobozi, amasosiyete yimiturire. Rero, kugirango uhuze shingiro ryinzu nshya, yajyaga ifata imbaraga nigihe kinini, harimo no gutegura inama ya ba nyirayo, guhera ubu bizihuta cyane kubera gushyira mu bikorwa mu buryo bwikora ibyiciro byose byimikorere. . Inzobere zizishimira ubushobozi bwo gukemura vuba ibibazo ku bibazo byakiriwe n’abaturage, nkigice cyingenzi cyimirimo yikigo. Porogaramu izahita ikwirakwiza ubujurire bwakiriwe muburyo bwa elegitoronike n'ubwoko bwabo, bushyireho abantu bashinzwe kubikemura, bitewe n'icyerekezo cyerekezo. Niba isosiyete itanga serivisi zinyongera, nko gusimbuza metero, gusana, guhuza ibikoresho, noneho igurishwa ryabo rizakorwa hubahirijwe ibisabwa byose, ritanga ihumure ryinyongera kumpande zombi zubucuruzi. Umwanya wo kwakira ubuhamya, gutegura inyemezabwishyu, kuwohereza abiyandikishije no kugenzura iyakirwa ryishyurwa bisobanura gukoresha algorithms zimwe, formula hamwe nicyitegererezo cyinyandiko zujuje ubuziranenge bwinganda. Noneho, niba umuntu yiyandikishije kurubuga rwabatanga serivise, noneho azakira ibyangombwa byo kwishyura abinyujije kuri konti ye bwite, hano urashobora kandi gutanga ikirego hanyuma ugakurikira itangira ryacyo no gufata ibyemezo. Abakozi, tubikesha CRM, bazoroshya imikorere yimirimo yabo, kubera ko urubuga ruzimura bamwe muribo muburyo bwo gutangiza, kubibutsa inzira zingenzi, no gutanga inyandikorugero zikenewe hamwe no kuzuza igice. Ubuyobozi buzashobora gukurikirana kure ishyirwa mubikorwa ryimirimo yashinzwe, uburyo abayoborwa bahangana ninshingano zabo, kandi bakakira ubwoko butandukanye bwa raporo. Imiterere ya elegitoronike igufasha kubika umubare utagira imipaka wububiko kubintu, ba nyirubwite, konti bwite, kugerekaho amashusho, kopi ya skaneri yinyandiko, kubika ububiko bwibikorwa byakozwe. Porogaramu iteganya gutandukanya uburenganzira bwo kubona abakozi, kubwibyo rero nta muntu wo hanze uzashobora gukoresha amakuru y'ibanga.

Tegeka cRM kubyo wakiriye

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo kwishura