Urutonde: 4.9. Umubare w'amashyirahamwe: 418

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yububiko bwindabyo

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Ubucuruzi bwamaduka yindabyo buzwiho ubwiza, kubera ibikorwa byingenzi, ariko mugihe kimwe, ntibushobora kwitwa urumuri kandi rwiza nkindabyo. Muri kano karere, mubisanzwe, kimwe no mubindi byose, hariho ibibazo ningorane, bifitanye isano cyane cyane nigihe gito cyo kubaho cyibikoresho byingenzi kandi bikenewe gukomeza guhora. Nta mahirwe nko nko mumaduka yo gushyira amabati ku gipangu kandi irashobora guhagarara hafi umwaka umwe ugategereza umuguzi, ba nyiri iduka ryindabyo bumva ko hashobora kugurishwa indabyo nshya. Ikintu cyingenzi hano ni ugushiraho imiterere-yatekerejwe neza kuri buri cyiciro, kubika inyandiko zibishoboye, gukora gahunda yo kugenzura imibanire yabakiriya, ibyo bita sisitemu ya CRM.

Iki kibazo kirakenewe cyane cyane mugihe cyibihe, ibiruhuko mugihe abakozi bo mumaduka bahuye numurimo mukazi wikubye inshuro nyinshi kurenza akazi gasanzwe. Ku minsi nkiyi, hari umubare munini wabaterefona, urujya n'uruza ruteye ikibazo kugirango uhangane nacyo, kuko ugomba kuzuza ibisabwa ukurikije ibisabwa byose, kandi ibi bifata igihe runaka, kandi muburyo bubangikanye, abandi bakiriya benshi baza, kandi nikibazo cyo gutakaza inyungu, urujijo, n'akajagari bisaba kuzana gahunda. Amaduka yindabyo CRM sisitemu hamwe no gutangiza byimazeyo inzira nuburyo bwiza bwo gusohoka buzafasha ba rwiyemezamirimo gukora ubucuruzi bwabo muburyo butunganijwe, gukurura abakiriya no guhangana nakazi kiyongereye, byoroshye kandi byoroshye.

Hamwe nogutangiza software ya CRM ikora mumaduka yindabyo, urashobora kugera kumikurire yigihe cyabakiriya. Nyuma ya byose, mugihe abakozi bashobora kubona amateka yimikoranire nabakiriya, ibyo bakunda, hamwe nigiciro cyibiciro bishoboka kugura, bazashobora gutanga amahitamo meza kuri bouquet. Nubwo umuyobozi yava kukazi, ibyegeranijwe hamwe ninkuru bizabikwa muri gahunda, bityo, umukoresha mushya wese azahita yinjira mubikorwa byumuryango kandi akomeze itumanaho kurwego rumwe. Aya mahirwe atangwa na porogaramu yacu - Porogaramu ya USU. Ntabwo izafata serivisi zose za CRM gusa ahubwo izafasha ubuyobozi kugenzura no kugenzura ireme ryimirimo ikorerwa kuri buri ugurisha indabyo, ishishikarize gutanga umusaruro mwinshi.

Kandi hakoreshejwe igikoresho gikora mugukurikirana amasaha yakazi, bizashyiraho ibipimo nyabyo byerekana igihe cyo gukora umurimo runaka, bigabanye akazi kangana mubakozi bose. Serivisi ikomeje CRM kumaduka yindabyo ifite ubushobozi bwo kugenera igiciro cyagenwe kubakiriya, izahita yitabwaho mugihe cyo kongera gusaba. Hano hari module mubisabwa kugirango igufashe kugenzura serivisi yo gutanga indabyo. Umuyobozi azashobora igihe icyo aricyo cyose kugirango amenye ubutumwa bwubuntu cyangwa aho umuntu yamaze kujya kuri aderesi.

Ninde uteza imbere?

Gahunda ya USU itanga kandi module yo gutegura raporo, imicungire, imari, ibipimo byinshi, mugihe gikenewe, bizaba ngombwa cyane mu gusesengura imanza, kubafite ubucuruzi bwindabyo. Ukurikije ibisubizo bya raporo yakiriwe, biroroshye kumenya ibiciro byo gukora ninyungu kuri buri duka. Kandi dushingiye kuri aya makuru, biroroshye cyane gutegura indi gahunda yiterambere. Mu gice cya 'Modules', abakozi bazashobora gushushanya ibyangombwa byose bisabwa, ibyinshi muri software bizuzuza byikora. Iyerekanwa ryikora rya sisitemu ya CRM izafasha kubika cyane umwanya wo gukorana namakuru, kuko amakuru yose arahuzwa, kandi ibikorwa byo gushakisha imiterere bizorohereza inzira yo gushakisha amakuru. Byongeye kandi, twatekereje kubishoboka byo kohereza ubutumwa muburyo butandukanye, nkubutumwa bwa SMS, guhamagara amajwi, e-imeri. Kumenyesha ako kanya abakiriya kubyerekeye kugabanuka kugiye kuza no kuzamurwa mu ntera bikomeje, bizagira ingaruka ku kwiyongera k'urwego rwabo rw'ubudahemuka no kwiyongera k'umubare w'indabyo n'indabyo.

Amaduka yindabyo CRM yo gutangiza no gushora software bizatanga umusaruro vuba cyane. Nkigisubizo, abakozi bawe bazashobora kwakira vuba no gukorana namakuru, kandi bizoroha cyane kubuyobozi bwa salon yindabyo kubika inyandiko no kumenya ingingo zintege nke no gusubiza mugihe. Ariko, nubwo bimeze bityo, birakwiye ko twumva ko ishyirwa mubikorwa rya CRM ritazahinduka ikibazo cyibibazo, nigikoresho gusa kigomba gukoreshwa neza na buri mukoresha, kwandika impamvu yabasabye umukiriya, gushiraho no gushyira mubikorwa gahunda yimari, koresha imikorere yibutsa, wuzuze impapuro zisabwa, shushanya raporo yimari ya buri munsi. Gusa hamwe no guhora kandi kwukuri kwinjiza amakuru arashobora kugerwaho ingaruka zifuzwa. Nkimyitozo nuburambe byabakiriya bacu berekana, hamwe no gukoresha neza ubushobozi bwa gahunda ya CRM, bashoboye kwagura cyane ishingiro ryabakiriya bakora mumezi make. Usibye ibyiza bimaze gutondekanya ibyifuzo byacu, automatike ifasha kugabanya amahirwe yamakosa, bityo bikagabanya ibyago byo gutakaza amafaranga.

Sisitemu ya CRM ikurikirana ibicuruzwa byaguzwe, haba mumibare rusange kandi birambuye kubwoko bwihariye bwindabyo, bizafasha kubona umwanya wikigo murwego rwinyungu nyayo yububiko bwindabyo. Kugera kw'ibicuruzwa byanditswe muri data base, ukurikije uburyo bwashyizweho hamwe namahame yo kwandikisha inyandiko, urashobora buri gihe gukurikirana itariki yo kugemura n'amatariki yo kugurisha ukoresheje ibara. Ukurikije aya makuru, biroroshye cyane gutegura ibizakurikiraho wongera ubwinshi bwubwoko butandukanye bukenewe. Urashobora kwiga ibi nibindi byinshi wowe ubwawe, mubikorwa, ukuramo verisiyo ya demo, dukwirakwiza kubuntu. Niba kandi nyuma yuko ugifite ibihe bimwe bitumvikana, hanyuma ukatwandikira ukoresheje nimero za contact, inzobere zacu zinzobere cyane zizatanga inama kubibazo bishobora kuvuka!

Sisitemu yacu ya CRM kumaduka yindabyo izagenzura ububiko bwububiko, niba hagaragaye ikibazo cyibikoresho nibikoresho bikoreshwa, bizahita byerekana ubutumwa bujyanye na ecran.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Gushiraho ibiciro algorithms byashyizweho mugitangira, nyuma yuburyo bwo kwishyiriraho, bishingiye kuri politiki yimbere yububiko bwindabyo. Ubuyobozi buzakira raporo zuzuye, zuzuye zerekana uko ibicuruzwa bigurishwa.

Muri software ya USU ni urubuga rwa CRM, kubara ikiguzi cya bouquet yashyizweho hashingiwe kubirimo, ubwoko bwindabyo, ibikoreshwa, nibikoresho bipfunyika.

Ibarura rizoroha cyane kubera guhuza gahunda nibikoresho, ikusanyamakuru. Reka turebe izindi nyungu gahunda yacu ishobora gutanga kumaduka yawe yindabyo.

Gukorera mu mucyo ibikorwa byamaduka yindabyo bigerwaho tubikesha ishami rishinzwe gusesengura ryubatswe muri CRM. Gukurikirana imirimo ya serivise itanga bizafasha kugenzura ibikorwa byabatwara ubutumwa, gahunda zabo, no gushyiraho akazi ka buri wese muribo.

Tegeka crm yububiko bwindabyo

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yububiko bwindabyo