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Mayiko: Zonse
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Gulu la mapulogalamu: Zodzichitira zokha

Mapulogalamu USU

CRM ya shopu yamaluwa

Kusintha mwachangu.
Kodi tsopano mukufuna kuchita chiyani?

Ngati mukufuna kudziwa pulogalamuyo, njira yofulumira kwambiri ndikuwonera kanema wathunthu, ndiyeno koperani mawonekedwe aulere ndikugwira nawo ntchito. Ngati ndi kotheka, pemphani ulaliki kuchokera ku chithandizo chaukadaulo kapena werengani malangizowo.

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  Lumikizanani nafe Pano
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  Kodi kugula pulogalamu?
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  Onani chithunzi cha pulogalamuyo
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  Onerani vidiyo yokhudza mwambowu
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  Tsitsani pulogalamuyo ndi maphunziro ochezera
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  Malangizo ogwiritsira ntchito pulogalamuyo komanso mawonekedwe owonetsera
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  Fananizani masinthidwe a pulogalamuyi
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  Werengani mtengo wa mapulogalamu
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  Werengani mtengo wamtambo ngati mukufuna seva yamtambo
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  Kodi wopanga ndi ndani?

Chiwonetsero cha pulogalamu

Bizinesi yogulitsa maluwa ndi yotchuka chifukwa cha kukongola kwake, chifukwa cha ntchito yake yayikulu, koma nthawi yomweyo, siyingatchulidwe kuti ndi yopepuka komanso yokongola ngati maluwa. M'derali, makamaka, monga ena aliwonse, pali zovuta ndi zovuta, zomwe zimakhudzana kwambiri ndi nthawi yayifupi ya alumali ndikufunika kosunga chiwongola dzanja. Palibe mwayi ngati m'mashopu oyika malata pashelefu ndipo imatha kuyimirira pamenepo pafupifupi chaka chonse ndikudikirira wogula, eni malo ogulitsa maluwa amamvetsetsa kuti maluwa okhawo atsopano ndi omwe angagulitsidwe. Chachikulu apa ndikupanga dongosolo loganiziridwa bwino pagawo lililonse, kusunga zolemba zoyenerera, kupanga njira zowongolera ubale wamakasitomala, otchedwa CRM system.

Vutoli ndilofunika makamaka nthawi yayitali, nthawi ya tchuthi pomwe ogwira ntchito m'sitolo amakhala ndi ntchito yambiri yomwe imakwera nthawi zambiri kuposa nthawi zonse. Masiku amenewo, pamakhala kuchuluka kwamafoni, omwe mayendedwe ake ndi ovuta kuthana nawo, chifukwa muyenera kulemba fomu malinga ndi zofunikira zonse, ndipo izi zimatenga nthawi, komanso kufanana, makasitomala ambiri amabwera, komanso mavuto atayika phindu, chisokonezo, ndi chisokonezo zomwe zimafuna kubweretsa dongosolo. Malo ogulitsira maluwa CRM dongosolo ndi machitidwe athunthu ndi njira yabwino kwambiri yomwe ingalole amalonda kuchita bizinesi yawo mwadongosolo, kukopa makasitomala omwe angathe kukhala nawo ndikuthana ndi kuchuluka kwa ntchito, mosavuta komanso mophweka.

Pogwiritsa ntchito mapulogalamu a CRM pamakina ogulitsira maluwa, mutha kukwaniritsa kukula kwa kasitomala. Kupatula apo, ogwira ntchito akawona mbiri yolumikizana ndi kasitomala, zomwe amakonda, komanso mitengo yazogula zotheka, athe kupereka njira yabwino kwambiri pamaluwa. Ngakhale manejala atasiya ntchito, maziko ndi nkhani zidzasungidwa mkati mwa pulogalamuyo, chifukwa chake, wogwiritsa ntchito aliyense watsopano atha kulowa nawo zochitika zabungwe ndikupitiliza kulumikizana nthawi yomweyo. Mpata uwu umaperekedwa ndi pulogalamu yathu yamapulogalamu - USU Software. Sizingotenga gawo lonse la CRM koma zithandizanso oyang'anira kuwongolera ndikuwunika momwe ntchito imagwirira ntchito kwa aliyense wogulitsa maluwa, ndikulimbikitsa omwe amabala zipatso kwambiri.

Ndipo pogwiritsa ntchito chida chothandizira kuwunika nthawi yogwira ntchito, ikhazikitsa nthawi yolondola yogwira ntchito inayake, kugawa ntchito mofanana pakati pa ogwira ntchito onse. Ntchito ya CRM yomwe ikugulitsidwa m'masitolo ogulitsa maluwa imatha kupatsa kasitomala kuchotsera chokhazikika, chomwe chidzaganiziridwanso mukayambiranso ntchito. Pali gawo pazomwe zingakuthandizeni kuwongolera ntchito yobweretsa maluwa. Manejala amatha nthawi iliyonse kudziwa wamtengatenga waulere kapena komwe yemwe wapita kale ku adilesiyo.

Kodi wopanga ndi ndani?

Pulogalamu ya USU imaperekanso gawo lokonzekera malipoti, kasamalidwe, ndalama, ndi magawo ambiri, kwakanthawi kofunikira, komwe kudzakhala kofunikira pakuwunika kwamilandu, kwa eni amalonda amaluwa. Kutengera zotsatira za malipoti omwe alandila, ndikosavuta kudziwa mtengo wogwiritsira ntchito ndi phindu pa shopu iliyonse. Ndipo pamaziko a izi, ndikosavuta kupanga mapulani ena otukuka. Mu gawo la 'Module', ogwira nawo ntchito athe kupanga zolemba zonse zofunika, zambiri zomwe pulogalamuyo imadzazilemba zokha. Kuwona kwa makina a CRM kudzakuthandizani kupulumutsa kwambiri nthawi yogwira ntchito ndi zidziwitso, popeza zambiri zimalumikizidwa, ndipo ntchito yofufuzira momwe zithandizire ikuthandizira pakupeza deta. Kuphatikiza apo, tinaganiza zakuthekera koti tingatumize maimelo kudzera munjira zosiyanasiyana, monga ma SMS, kuyimba mawu, maimelo. Kudziwitsidwa kwadzidzidzi kwa makasitomala za kuchotsera komwe kukubwera komanso kukwezedwa kopitilira muyeso, kudzakhudza kuchuluka kwa kukhulupirika kwawo komanso kuchuluka kwa oda yamaluwa ndi maluwa.

Ogulitsa maluwa a CRM automation ndi mapulogalamu a pulogalamu adzalipira posachedwa. Zotsatira zake, antchito anu azitha kulandira mwachangu ndikugwira ntchito ndi zidziwitso, ndipo zidzakhala zosavuta kuti oyang'anira malo osungira maluwa azisunga zolemba ndikuzindikira malo ofooka ndikuyankha munthawi yake. Koma, komabe, ndikofunikira kudziwa kuti kukhazikitsidwa kwa CRM sikungakhale njira yothetsera mavuto, ndi chida chokhacho chomwe chiyenera kugwiritsidwa ntchito moyenera ndi aliyense wogwiritsa ntchito, lembani chifukwa chomwe wopemphayo wapempha, kukhazikitsa ndi kukhazikitsa mapulani azachuma, gwiritsani ntchito chikumbutso, lembani mapepala ofunikira, lembani malipoti azachuma tsiku lililonse. Ndipo pokha pokha pakakhala kulowetsa kwachidziwikire komanso kolondola kwa chidziwitso kuti zotsatira zomwe mukufuna zingapezeke. Monga momwe machitidwe amakasitomala athu akuwonetsera, ndikugwiritsa ntchito moyenera pulogalamu ya CRM, adakwanitsa kukulitsa m'munsi mwa makasitomala omwe achita miyezi ingapo. Kuphatikiza pazabwino zomwe zalembedwa kale pazomwe tikugwiritsa ntchito, makina azomwe timathandizira amachepetsa mwayi wazolakwika, motero amachepetsa chiopsezo chotayika pazachuma.

Dongosolo la CRM limayang'anitsitsa malonda omwe adakwaniritsidwa, manambala onse komanso ofotokozedwera mitundu yamaluwa, zomwe zingathandize kuwona momwe kampaniyo ilili phindu lenileni la malo ogulitsa maluwa. Kufika kwa katundu kumalembedwa pamndandanda, malinga ndi njira zomwe zakhazikitsidwa komanso zikhalidwe zolembetsa zolembedwa, mutha kutsata tsiku lobweretsera komanso masiku ogulitsira ndi utoto. Kutengera ndi izi, ndikosavuta kukonzekera kutumizira pambuyo pake powonjezera kuchuluka kwa mitundu ina yomwe ikufunika. Mutha kuphunzira izi ndi zina zambiri inunso, pakuchita, kutsitsa mtundu wa chiwonetsero, womwe timagawira kwaulere. Ndipo ngati mutakhala ndi nthawi yosamvetsetseka, kenako kulumikizana nafe ndi manambala olumikizana nawo, akatswiri athu akatswiri amalangiza pazomwe zingachitike!

Makina athu a CRM a shopu yamaluwa amayang'anira malo osungira katundu, ngati kusowa kwa zinthu zofunikira ndi zomwe zapezeka zitadziwika, ziwonetsa nthawi yomweyo uthenga wofananira pazenera.

Tsitsani mtundu wa makina

Mukamayambitsa pulogalamuyi, mutha kusankha chilankhulo.

Kodi womasulirayo ndi ndani?

Kukhazikitsa ma algorithms amtengo kumayikidwa koyambirira, pambuyo pokonza, kutengera malingaliro amkati mwa shopu yamaluwa. Oyang'anira adzalandira malipoti athunthu, osunthika pazinthu zomwe zikugulitsidwa.

Pulogalamu ya USU ndi nsanja ya CRM, kuwerengera mtengo wamaluwa kumapangidwa kutengera zomwe zili, mtundu wa maluwa, zotengera, ndi zinthu zokutira.

Kufufuza kudzakhala kosavuta chifukwa cha kuphatikiza kwa pulogalamuyo ndi zida, malo osungira deta. Tiyeni tiwone maubwino ena omwe pulogalamu yathu ikhoza kukupatsani malo ogulitsira maluwa.

Kuwonetsetsa kowongolera zochitika m'masitolo ogulitsa maluwa kumatheka chifukwa cha gawo lowunikira lomwe limapangidwa mgawo la CRM. Kuwunika momwe ntchito yoberekera ikuyendera kudzathandizira kuwongolera zochitika za omwe akutumiza, magawo awo, ndikuyika momwe aliyense wa iwo angalembedwere.

Konzani crm ya shopu yamaluwa

Gulani pulogalamu yopangidwa kale

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CRM ya shopu yamaluwa