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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukuphathwa kobudlelwane bekhasimende
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Emashumini ambalwa eminyaka adlule, ukuhweba kwezamabhizinisi kuye kwabhekana nezinguquko eziningi ezingazange zithinte ubudlelwano bemakethe kuphela, kodwa futhi nesidingo sokwenza izinqumo ngokushesha, njengoba endaweni enokuncintisana kakhulu amakhasimende abe nesisindo segolide, kufanele kusetshenziswe ubuchwepheshe obukhethekile ukuheha. futhi uzigcine, njengokuphathwa kobudlelwane bekhasimende (CRM). Ihunyushwe ngokwezwi nezwi isuka esiNgisini, bese kuthi amakhasimende - abathengi, ubudlelwano - ubudlelwano, abaphathi - abaphathi, konke ndawonye kusho ukwakhiwa kwendlela esebenzayo yokuxhumana namakhasimende ajwayelekile nangase abe khona ukuze angabi naso isidingo sokuphendukela kumbangi. Ukusetshenziswa kobuchwepheshe balolu hlobo ebhizinisini kusiza ukuhlela izinga eliphezulu lenkonzo, izinhlelo ezinjalo zeza kithi zivela entshonalanga, lapho "ikhasimende" sekuyisikhathi eside liyinjini eyinhloko yebhizinisi, ngakho amakhasimende alwela ukujabulisa kukho konke, ukuze ukunikeza izimo ezivumayo kakhulu. Umqondo we-CRM (ukuphathwa kobudlelwane bamakhasimende) ufike emazweni e-CIS muva nje, kodwa kunalokho wathola ukwethenjwa nokuthandwa ngokushesha endaweni yebhizinisi. Indlela yokuphatha ibhizinisi kanye nabasebenzi esekelwe ku-CRM ihlanganisa ukusetshenziswa kwamathuluzi okuphatha aqondiswe endaweni yamakhasimende, enekhono lokulondoloza umlando wokusebenzelana nokuhlaziya ubudlelwano. Ukuhlaziya okujulile endaweni efana nabaphathi kukuvumela ukuthi ukhiphe ulwazi olungasiza ukuqinisekisa izintshisekelo zebhizinisi. Ukuhlelwa kohlobo olusha lobudlelwano phakathi kwabaphathi nabalingani akusho kuphela ukusetshenziswa kwesizindalwazi esihlukile lapho kufakwa khona idatha ebalulekile, kodwa kuwuhlu olugcwele lwezinketho zokuxazulula izinkinga ezihlukahlukene kuwo wonke amazinga enhlangano. Kubahlaziyi baseNtshonalanga, umqondo wokuthi "ubudlelwane" ubaluleke kakhulu kunokuxoxisana nje, kuwubuciko obuphelele, lapho zonke izenzo zenziwa ngendlela evamile, nesixhumanisi esiyinhloko "ikhasimende". Kithina, "ubudlelwane bekhasimende" buye baba umqondo ofanayo wesikhala se-post-Soviet kuphela eminyakeni yamuva, kodwa yile ndlela eyenza kube nokwenzeka ukufeza impumelelo enkulu.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-04-26
Ividiyo yokuphathwa kobudlelwane bekhasimende
Le vidiyo ingabukwa ngezihlokwana ngolimi lwakho.
Njengolunye lwalezi zinhlelo, olukwazi ukusebenzisa indlela entsha yokuhlela ukusebenzelana namakhasimende ezingeni eliphezulu, siphakamisa ukuthi sicabangele I-Universal Accounting System. Le nkundla yakhiwe ngochwepheshe abaqeqeshwe kakhulu besebenzisa ulwazi lwakamuva lobuchwepheshe, kuhlanganise ne-CRM. Inkampani yethu i-USU ilwela ukwakha izixazululo ezisebenzayo ezingahlangabezana nezitayela zomhlaba, ngakho-ke kithi imiqondo efana nekhasimende, ubudlelwano kumongo webhizinisi akuwona amagama angenalutho. Isicelo siwuhlelo olunamagatsha olungena kuzo zonke izindawo zebhizinisi. Ama-algorithms e-software asiza ukudala isisekelo sereferensi esikhiqizayo samakhasimende, ukugcwalisa ikhadi ngalinye hhayi nje ngolwazi olujwayelekile, kodwa futhi namadokhumenti, izinkontileka, ezingasiza abaphathi emsebenzini wabo. Indlela edidiyelwe yesofthiwe ikuvumela ukuthi usebenzise amathuluzi ahlukahlukene ukuze ufinyelele izinhloso zakho, ezingenziwa ngokwezifiso zezicelo zabaphathi, ngemva kokuhlaziya izindaba zangaphakathi zenhlangano. Uma kukhona amagatsha amaningana, izigaba ezikude, kwakhiwa indawo eyodwa yolwazi engasiza ekusunguleni ukuxhumana phakathi kwabasebenzi, ukushintshanisa idatha efanele. Ochwepheshe bazosebenzisa i-database eyodwa, ngakho-ke amathuba okungafani kolwazi awafakiwe. Umphumela obalulekile wokuqaliswa kwe-software kuyoba ukuncipha komsebenzi kubasebenzi, njengoba izinqubo eziningi zizokwenzeka ngokuzenzakalelayo, kuhlanganise nokuphathwa kwemibhalo yangaphakathi. Amathuluzi e-elekthronikhi azogcwalisa amadokhumenti ngokusekelwe kuzifanekiso ezilungiselelwe kusizindalwazi. Ngakho-ke, inguqulo yethu yokuphatha ubudlelwano bamakhasimende izoba isiqalo sokufinyelela ezingeni eliphezulu nokungena emakethe entsha.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Isizindalwazi esisodwa esiyisethenjwa sozakwethu, kanye nomlando wokusebenzelana ogcinwe kuwo, kanye nezinketho zokuhlaziya ezinamandla, kuzokwenza kube nokwenzeka ukugcina nokwandisa uhlu lwamakhasimende. Uhlelo lwe-USU luzoba umsizi oyinhloko wochwepheshe bomnyango wezokuthengisa endaweni ebalulekile njengokuthi "ubudlelwane", ngendlela efanayo eyafakwa ohlelweni lwe-CRM. Ukuhlelwa kokuthengisa nokuphathwa kwe-oda okusobala kuzothuthukisa imisebenzi ehlobene. Isofthiwe izosindisa wonke umlando wobudlelwane nomthengi, okuzosiza umnyango wezokuthengisa uhlaziye ukuziphatha kwabalingani ukuze uqhubeke nokulungiselela okunikezwayo kwezentengiso komuntu ngamunye. Indlela efanele yokuphatha amakhasimende izobonakala ekwenyukeni kwemali engenayo yenkampani, ukwenziwa kahle kwamashaneli okuthengisa. Ukubalwa kwezimali kuzophinde kube ngaphansi kokulawulwa yi-software, ngaleyo ndlela kwenze izinqubo zokwabiwa kwezinsiza nokusebenzisa imali ziqondakale futhi zilawuleke. Uhlelo luzokwakha ishejuli yezinkokhelo, ebonisa inqubo yokuvumelana, ukubhalisa ama-akhawunti, ukuqapha kwangaphakathi kanye nesibopho sabasebenzi kuleyo ngxenye yesabelomali, bese kuba ngaphansi kwemiklamo yabo. Ukusetshenziswa kokuphathwa kobudlelwano bamakhasimende emsebenzini wenhlangano kuzoholela ekuvumelaneni kwezenzo zabasebenzi, ngokulawula ukugcwaliseka kwezindima zokusebenza zombambiqhaza ngamunye ekuthengiseni. Njengomphumela wokuzenzakalela ngohlelo lwe-USU, ukuncintisana nokuvikelwa ekuguquguqukeni komnotho kuzokhula, ukusimama kusekelwa ukuba khona kobudlelwane bamakhasimende obakhiwe kahle. Uma ngesizathu esithile unganelisekile ngesethi yemisebenzi eyethulwe kunguqulo eyisisekelo, abahleli bethu bazokwazi ukuhlinzeka ngokuthuthukiswa kwe-turnkey okukhethekile.
Oda ukuphathwa kobudlelwane bekhasimende
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukuphathwa kobudlelwane bekhasimende
Indlela yomuntu ngamunye kumakhasimende izokuvumela ukuthi ugcine futhi ukhulise isizindalwazi esimweni esisebenzayo, kungakhathaliseki ukuthi izimo zemakethe zamanje. Ama-algorithms esofthiwe azosiza izinga izici ezingezinhle, njengokwehla kwekhono lomthengi kumasegimenti athile wabantu. Nganoma yikuphi ukucushwa, uhlelo lwe-CRM luzokwazi ukuzinzisa isimo sokuthengisa endaweni enokuncintisana kakhulu, lapho ikhasimende ngalinye lifanele isisindo salo ngegolide. Ungathembela ekusekelweni hhayi kuphela ngesikhathi sokuthuthukiswa nokusebenza, kodwa nakuwo wonke umsebenzi. Ukwazana kokuqala nokucushwa kwesofthiwe kungenzeka kusetshenziswa inguqulo yedemo etholakala kuwebhusayithi esemthethweni ye-USU.