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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
I-CRM yokushaya ucingo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa uhlelo ngokuqeqeshwa okusebenzisanayo
Iziqondiso ezisebenzayo zohlelo kanye nenguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Ukugcina isisekelo samakhasimende nokuyigcina isesikhathini kuba ngomunye wemisebenzi eyinhloko emkhakheni wokuqaliswa, njengoba inzuzo kanye nenzuzo yenkampani incike kukho, abaphathi kudingeka bashaye izingcingo ngezikhathi ezithile, banikeze izinsizakalo, kodwa uma uxhuma i-CRM. ngokubiza lokhu, khona-ke ungakwazi ukwandisa kakhulu ukusebenza kahle. Ukuncintisana okuphezulu nezidingo zebhizinisi azishiyi enye indlela ngaphandle kokugxila kwezamabhizinisi nezingcweti ekwanelisekeni kwamakhasimende, njengoba leli kuwukuphela kwethuluzi lokugcina intshisekelo nokwethenjwa. Umuntu manje uhlala enokukhetha ukuthi angathenga kuphi lokhu noma lowo mkhiqizo, sebenzisa isevisi, ngoba kunezinkampani eziningi ezinomugqa ofanayo webhizinisi, futhi amanani ngokuvamile awahlukani kakhulu, ngakho-ke isici esiyinhloko yisevisi etholiwe kanye nezinzuzo ezengeziwe. , ngendlela yamabhonasi, izaphulelo. Ukushaya ucingo kufanele kwenziwe ngobuningi obunqunywa yimithethonqubo, kuye ngesigaba seklayenti kanye nemininingwane yomsebenzi. Ukuze kusebenze kabusha isisekelo esitolo sezingxenye zezimoto, lesi sikhathi singaba iminyaka eminingana, futhi ekuhwebeni kwezimpahla ezifunwa nsuku zonke, isikhathi sincishiswa sibe isonto. Kepha, uma uhlela imisebenzi yokuxhumana nabalingani usebenzisa i-automation, kuzovuleka amathuba amasha okwandisa ibhizinisi lakho. Ngokwako, ukwethulwa kwezinhlelo ezididiyelwe kwenza kube lula ukuqaliswa kwezinqubo eziningi ebeziyinjwayelo, kodwa ezingabalulekile kangako. Futhi, uma sengeza ubuchwepheshe be-CRM kulokhu, singakha indlela entsha yokusebenzisana kochwepheshe, lapho ngamunye wabo ezokwenza umsebenzi ngesikhathi, futhi asebenzise zonke izinsiza ezingaba khona ukwazisa amakhasimende. Isu elisungulwe kahle le-CRM lizokwazi ukukhulisa ukuthengisa ngokushesha, lidlule izimbangi futhi likhulise kakhulu ukwethembeka kwabalingani. Njengomthetho, amapulatifomu anjalo ahlome ngamathuluzi okulawula amaphrojekthi nemisebenzi ekhona, ukuqeda ukuthi kungenzeka ukubambezeleka noma izenzo ezingalungile, ukuqondisa ukuphathwa kwabanikazi bamabhizinisi nezinhloko zeminyango.
Ubani umthuthukisi?
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-04-26
Okokuqala, kubalulekile ukukhetha isofthiwe ezohlangabezana nezidingo zenkampani, futhi ngenxa yalokhu kufanele unake ukusebenza okuhlongozwayo, kanye nokulula kokuphatha, ngoba ukujwayela okude nokuyinkimbinkimbi kuzobambezela inqubo yenguquko. Ngokwengxenye enkulu, izinhlelo zokusebenza ezingekho eshalofini ziyasilela ngandlela thize kulokho okulindelwe abanye abakhetha ukulinganisa ngokumelene nakho. Kodwa, sinikeza ukungenzi ukuyekethisa okuzothinta ukusebenza kahle kwe-automation, kodwa ukusizakala ngokunikeza kwethu ukudala isisombululo somuntu ngamunye usebenzisa isisekelo esilungisiwe. I-Universal Accounting System ine-interface elula, ngesikhathi esifanayo esebenzayo futhi eguquguqukayo, engashintshwa ngemisebenzi ethile, izindawo zomsebenzi. Lapho kwakhiwa iphrojekthi, ochwepheshe ngeke bacabangele izifiso nezicelo zeklayenti kuphela, kodwa futhi nedatha abayithola ngemva kokutadisha isakhiwo sangaphakathi senhlangano. Ukucushwa okulungiselelwe kuzo zonke izici kusetshenziswa kumakhompyutha, futhi le nqubo ingahlelwa kude kusetshenziswa uxhumano lwe-inthanethi. Abasebenzisi besikhathi esizayo bazokwazi ukuqala ukusebenzisa isofthiwe ngokushesha ngemva kokuqeda isifundo esifushane sokuqeqeshwa okuvela kochwepheshe be-USU, okuzodinga amahora ambalwa kuphela esikhathi sokusebenza. Abasebenzi bomnyango wezokuthengisa kanye nomnyango we-accounting bazothola amalungelo ahlukene okufinyelela kudatha endaweni ye-CRM yokubiza amakhasimende, kuye ngemisebenzi yabo, lokhu kukuvumela ukuthi ulawule umbuthano wabantu abazosebenzisa ulwazi olusemthethweni. Ipulatifomu yethu yesoftware izosiza ngesikhathi esifushane ukukhulisa izinga lokuthengisa, kuholele ekwenziweni kahle kwezinqubo zokuheha nokukhangisa, ukuthuthukisa isevisi ngenxa yokutholakala kohlu olugcwele lwedatha, umlando wokubambisana waso sonke isikhathi. Ukuqinisekisa ukuhleleka komsebenzi wenkampani, ama-algorithms achazwa kuzilungiselelo, azoba uhlobo lwemiyalo engeke ichezukiswe, futhi amafomula ezibalo eziningi namasampula emibhalo nawo azosebenza. Ukuze uqale ukusebenzisa ngokugcwele amakhono ohlelo lokusebenza ngokushesha ngangokunokwenzeka, kufanele uhlele ukugcwaliswa kwamakhathalogi, izinkomba kanye nemininingwane yolwazi, usheshise le nqubo kalula usebenzisa inketho yokungenisa. Ngesikhathi esifanayo, ukuhleleka kuyagcinwa, abasebenzi bazothola ithuba lokwengeza amakhadi ngedatha mathupha njengoba ulwazi olusha lutholakala.
Landa inguqulo yedemo
Lapho uqala uhlelo, ungakhetha ulimi.
Ubani umhumushi?
Incwadi yeziqondiso
Inkundla ye-CRM yokubiza isisekelo samakhasimende izosiza ukusondela ngokufanele enhlanganweni yomsebenzi wabaphathi bokuthengisa, ukuqondisa ngokunengqondo futhi unikeze imisebenzi, ngokulawula okusobala okulandelayo kokwenziwa. Kodwa hhayi kuphela ukuthuthukiswa okuzobhekana nezingcingo, iyakwazi ukwenza ngokuzenzakalelayo ukuqhutshwa kokuthengiselana, ukukhishwa kwezinkontileka kanye nemibhalo ehlobene. Ukuqaliswa kwengxenye eyinhloko yezinqubo eziyisidina, ezivamile kuzovumela ochwepheshe ukuthi banake ukuxhumana njengomthombo oyinhloko wokuheha iklayenti. Zonke izingcingo nokuxhumana nosonkontileka kuyarekhodwa, ngakho abaphathi bazoba namathuluzi okulawula kude, ahlola ukukhiqiza komnyango ongaphansi noma othile. Izinketho zokuhlola isofthiwe ye-CRM zizosiza ekuhlaziyeni izinga lokubandakanyeka kochwepheshe kumaphrojekthi, ukuthuthukisa inqubomgomo yokugqugquzela, ukukhuthaza abahlanganyeli abakhuthele. Izinketho zokuhlaziya zizosiza ekutadisheni izinkomba zezinga lokwethembeka maqondana nenhlangano, futhi ngokusekelwe kudatha etholiwe, dala isu lokuthuthukiswa okuqhubekayo. Ifomethi ye-elekthronikhi yokugcina isisekelo samakhasimende ikuvumela ukuthi ulondoloze wonke umlando wokuxhumana, okulula ukuwuhlola nganoma yisiphi isikhathi, ukucabanga ngezinketho ezilandelayo zokuheha ukunaka. Uhlelo lwe-CRM luzosiza abaphathi bomnyango wezokuthengisa ukuthi bafeze imisebenzi yabo ngesikhathi, baphendule ngokushesha izicelo, bashaye izingcingo ohlwini, futhi bahlele imisebenzi yesikhathi esizayo. Kuzilungiselelo zohlelo lokusebenza, ungakha i-algorithm yokuthumela izincwadi nemiyalezo ekhasimendeni lapho isigaba esithile se-oda sesiqediwe, ngaleyo ndlela ugcine ukuxhumana njalo. Ukucushwa kwe-CRM yokubiza amakhasimende ngeke kuvumele ukulahleka kwezicelo zabalingani abasha, ngokuhlela umsebenzi wabasebenzi nokuqapha njalo, ukuthola amaphuzu okwandisa izinkomba zebhizinisi. Ngenxa yokutholakala kwamazinga athile ezinqubo zokuzenzakalela ekusetshenzisweni, kungenzeka ukuqeda izindleko ezingakhiqizi futhi wonge isikhathi sokugcwalisa amadokhumenti. Ulwazi mayelana nokuthengiselana lubonakala emakhadini ekhasimende, okuzokwenza lula umsebenzi wokubuyisela ukulandelana kwezikhathi, futhi kuzovumela isisebenzi esisha ukuba siqonde ngokushesha uma kwenzeka ukudluliselwa kwamacala. Isofthiwe ngeke nje idale izimo zomsebenzi ophumelelayo wabasebenzi, kodwa futhi inikeze abaphathi ngakho konke ukubika okudingekile, kubonisa kumagrafu namashadi ulwazi ngezingcingo, izinhlinzeko ezithunyelwe, amanani okuthengisa kanye nokuqaliswa kwezinhlelo.
Oda i-cRM yokushaya ucingo
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
I-CRM yokushaya ucingo
Ukuba khona kwezilungiselelo ezithile kukuvumela ukuthi unciphise isikhathi sokulungiselela amadokhumenti, kufaka phakathi imibiko yansuku zonke, idatha yazo isetshenziswa ku-database. Uma ihlanganiswe newebhusayithi yenkampani, uhlelo luzolandelela futhi lusabalalise zonke izinhlelo zokusebenza phakathi kochwepheshe, kugxile emthwalweni wangempela womsebenzi, izindawo zomsebenzi. Le ndlela ikuvumela ukuba uqede isici somuntu, ungalahlekelwa isikhalazo esisodwa, okusho ukuthi kuzokwazi ukwandisa inzuzo. Ukuphathwa kwebhizinisi kungahlelwa kude, kusetshenziswa idivayisi enohlelo olufakwe ngaphambilini kanye ne-intanethi, ngaleyo ndlela idale izimo ezisobala kakhulu nezinethezekile. Ukuze ukuxhumana phakathi kwabo bonke abasebenzi kwenziwe ngezinga elifanele, imojula yangaphakathi yokushintshisana ngemiyalezo nemibhalo inikezwa. Ukuba khona ku-platform ye-CRM yamaphethini athile okuphendula ezimweni ezivelayo kuzokuvumela ukuthi uhambisane nezinga lebhizinisi, ugcine isithunzi senkampani. Ukwenza ikholi ngokuzenzakalela, lapho u-oda iphrojekthi, kufanele ukhombise ngokushesha isidingo sokuhlanganiswa nefoni ukuze ucingo ngalunye nemiphumela yalo kugcinwe kusizindalwazi. Ukuba khona kwezindinganiso ezivamile kuzosiza ukwandisa inzuzo, njengoba kuzokwandisa isivinini sokwenza imisebenzi, ukunciphisa ukusetshenziswa kwesikhathi kanye nezinsiza zezimali.