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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Okuzenzakalelayo kwedeski losizo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Phakathi namahora ebhizinisi ngokuvamile siphendula phakathi kweminithi elingu-1
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Isithombe-skrini isithombe sesofthiwe esebenzayo. Kusuka kuyo ungakwazi ukuqonda ngokushesha ukuthi uhlelo lwe-CRM lubukeka kanjani. Senze isixhumi esibonakalayo sewindi esisekelwa idizayini ye-UX/UI. Lokhu kusho ukuthi ukusebenzelana komsebenzisi kusekelwe eminyakeni yolwazi lomsebenzisi. Isenzo ngasinye sitholakala lapho kulunge khona kakhulu ukusenza. Ngenxa yale ndlela enekhono, ukukhiqiza kwakho kuzoba okuphezulu. Chofoza esithombeni esincane ukuze uvule isithombe-skrini ngosayizi ogcwele.
Uma uthenga isistimu ye-USU CRM ngokucushwa okungenani kokuthi "Okujwayelekile", uzoba nokukhetha kwemiklamo evela kuzifanekiso ezingaphezu kwamashumi amahlanu. Umsebenzisi ngamunye wesoftware uzoba nethuba lokukhetha ukwakheka kohlelo ukuze kuhambisane nokuthanda kwabo. Zonke izinsuku zomsebenzi kufanele zilethe injabulo!
![Okuzenzakalelayo kwedeski losizo - Isithombe-skrini sohlelo](../../../img/langs/screen/helpdesk/ru.jpg)
Eminyakeni yakamuva, i-Help Desk automation ibilokhu idingeka kakhulu, evuma izinsizakalo ezikhethekile zokuthuthukisa ngokushesha ikhwalithi yokuxhumana nabasebenzisi, ukwenza lula ukubika kanye nemibhalo yokulawula, ukwamukela nokucubungula izicelo, nokuphendula ezinkingeni ngesivinini sombani. Esimeni sokuzenzakalela, akudingekile ukuba ukhathazeke ngokuthi inqubo ethile Yedeski Losizo ihlala ingaphelele, umphathi akaphenduli esicelweni, akakwazi ukulungisa amafomu adingekayo ngesikhathi, ukudlulisela imininingwane kochwepheshe bokukhanda, futhi ashintshele ekwenzeni umsebenzi ngokuphelele. umsebenzi omusha.
Ubani umthuthukisi?
![Akulov Nikolay](https://www.usu.kz/img/people/nikolay.png)
Akulov Nikolay
Uchwepheshe kanye nomklami omkhulu obambe iqhaza ekwakhiweni nasekuthuthukisweni kwale software.
2024-07-27
Ividiyo yokuzenzakalela kwedeski losizo
Le vidiyo ingesiRashiya. Asikakwazi ukwenza amavidiyo ngezinye izilimi.
Ukuthuthukiswa Kwesoftware ye-USU (usu.kz) bekulokhu kusebenza endaweni yosekelo lwabasebenzisi beDeski Losizo isikhathi eside impela, okunquma ikhwalithi ephezulu yokuzenzakalela, uhla olubanzi lwemikhiqizo ye-IT, kanye nobubanzi obusebenzayo obuhlukahlukene nobuhlukahlukene. . Akuyona imfihlo, akuzona zonke izinkinga ezingafihlwa ngokuzenzakalelayo, amaphutha athile esakhiwo kanye nokushiyeka kokuphatha kungaxazululwa. Irejista ye-Help Desk inikeza ulwazi oluningiliziwe ngamaklayenti. Abasebenzisi abanayo inkinga yokubheka umlando wezicelo, ukuthola inkosi yamahhala ngezici ezithile zohlelo lokusebenza. Uma kwenzeka i-automation, kunzima ukuphuthelwa i-nuance enganquma kamuva. Uma ochwepheshe bedinga izingxenye ezengeziwe kanye nezinto zokwakha, imishini ekhethekile, izingxenye ezisele, khona-ke ulwazi lufakwe embikweni, olungiselelwe uhlelo lwe-automation lapho kuqedwa ukulungiswa. Inkundla Yedeski Losizo ivumela ukushintshisana ngokukhululekile kwedatha, umbhalo, namafayela ayingcaca, ukusabalalisa ngokuzenzakalelayo umthwalo womsebenzi kubasebenzi benhlangano, kuqashwe ngokuqinile ukugcinwa kwezinsuku eziwumnqamulajuqu zokulungisa. Ngaphandle kwe-automation, kunzima ukuxhumana ngempumelelo namakhasimende, ukuhlanganyela ekusakazweni kwe-SMS yokukhangisa, futhi umane wazise ikhasimende ukuthi umsebenzi usuqediwe. Uma zingekho izinkinga nge-oda elilodwa noma amabili, lapho-ke kunenqwaba yazo, kuvela ubunzima obuthile. Inzuzo ehlukile yeplathifomu Yedeski Losizo yikhono lokuzivumelanisa nezimo ezithile zezilungiselelo zokusebenza, okubaluleke kakhulu ku-automation. Inkampani ngayinye ichaza imisebenzi yayo: imisebenzi yezezimali, ukuxhumana namakhasimende, ubudlelwano bokusebenza, njll. Izinhlelo zeDeski Losizo sezisabalele ezimbonini eziningi nasezindaweni zokusebenza, okuhlanganisa izikhungo zesevisi ezijwayelekile, izinhlangano zezokwelapha, izinsizakalo ezisekela abasebenzisi, nama-ejensi kahulumeni angochwepheshe ukuxhumana nabantu. Okuzenzakalelayo kubukeka njengesixazululo esingcono kakhulu. Kunzima ukuthola iphrojekthi esebenzayo yekhwalithi engcono eshintsha kakhulu ukuphathwa ngendaba yamaminithi. Inkundla Yedeski Losizo ihileleke kusevisi futhi isekela ulwazi lwabasebenzisi, iqapha imisebenzi yamanje nehleliwe, ilungiselela imithetho nemibiko. Ngokuzenzakalela, ukubhalisa isikhathi sokufaka isicelo kwehliswa kakhulu. Abasebenzisi akudingeki benze izenzo ezingadingekile. Inqubo yokubhalisa ithatha imizuzwana embalwa. Umhleli uqinisekisa ukuthi konke ukulungiswa komsebenzi kuqedwa ngesikhathi. Uma imisebenzi ethile idinga izinto ezengeziwe, izingxenye, nezingxenye ezisele, khona-ke ubuhlakani bokwenziwa buhlola ngokushesha ukutholakala kwazo noma kusize ukuhlela ngokushesha ukuthenga.
Landa inguqulo yedemo
Okwamanje sinenguqulo yedemo yalolu hlelo ngesi-Russian kuphela.
Ungalanda inguqulo yedemo mahhala. Futhi usebenze ohlelweni amasonto amabili. Olunye ulwazi seluvele lufakiwe lapho ukuze lucaciselwe.
Ukucushwa kwe-Help Desk kulungele bonke abasebenzisi, ngokunganaki amakhono ekhompyutha nolwazi. Nge-automation, ukulungiswa kugadwa kuzo zonke izigaba nakuzo zonke izigaba. Ulwazi lwethulwa ngendlela ebonwayo. Akunqatshelwe ukwazisa amakhasimende mayelana nezinyathelo zokulungisa ngokuthumela i-SMS, ukubika izindleko zesevisi, ukukhangisa izinsizakalo zenkampani, njll. Abasebenzisi abanayo inkinga yokushintshisana ngedatha yokusebenza ngama-oda amanje, umbhalo, namafayela ayingcaca. , ukuthola uchwepheshe wamahhala womsebenzi othile. Kulula ukubonisa amamethrikhi okusebenza ezikrinini ukuze uthole ukuqonda okunengqondo kokusebenza kwelungu ngalinye labasebenzi. Ukucushwa kweDeski Losizo akulandeleli nje kuphela izenzo zamanje nezihleliwe, kodwa futhi kulungiselela ngokuzenzakalela imibiko, ukusebenza kwamarekhodi, futhi kunquma izindleko zezinsizakalo.
Oda ideski losizo elizenzakalelayo
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Thumela imininingwane yenkontileka
Senza isivumelwano neklayenti ngalinye. Inkontileka iyisiqinisekiso sakho sokuthi uzothola lokho kanye okudingayo. Ngakho-ke, okokuqala udinga ukusithumelela imininingwane yebhizinisi elisemthethweni noma umuntu. Lokhu ngokuvamile akuthathi imizuzu engaphezu kwemi-5
Yenza inkokhelo kusengaphambili
Ngemva kokukuthumelela amakhophi askeniwe enkontileka kanye ne-invoyisi ukuze ukhokhe, kudingeka ukukhokha kusengaphambili. Sicela uqaphele ukuthi ngaphambi kokufaka uhlelo lwe-CRM, kwanele ukukhokha inani eliphelele, kodwa ingxenye kuphela. Izindlela zokukhokha ezahlukahlukene ziyasekelwa. Cishe imizuzu engu-15
Uhlelo luzofakwa
Ngemva kwalokhu, usuku oluthile lokufakwa kanye nesikhathi kuzovunyelwana ngakho nawe. Lokhu kuvame ukwenzeka ngosuku olufanayo noma ngakusasa ngemva kokuqedwa kwamaphepha. Ngokushesha ngemva kokufaka uhlelo lwe-CRM, ungacela ukuqeqeshwa komsebenzi wakho. Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Jabulela umphumela
Jabulela umphumela ngokungapheli :) Okujabulisa kakhulu akuyona nje ikhwalithi isofthiwe eye yathuthukiswa ngayo ukuze isebenze ngokuzenzakalelayo umsebenzi wansuku zonke, kodwa futhi nokuntuleka kokuncika ngendlela yemali yokubhalisa yanyanga zonke. Phela, uzokhokha kanye kuphela ngohlelo.
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Okuzenzakalelayo kwedeski losizo
Ngokuzenzakalelayo, iphrojekthi ye-automation ifakwe imodyuli yokuxwayisa ukugcina izandla zethu ku-pulse, ukuthenga izingxenye ezidingekayo ngesikhathi, ungaphuthelwa umhlangano obalulekile, ungakhohlwa mayelana nokuqedwa kwezinsuku zokugcina zomsebenzi, njll. amasevisi nezinhlelo azikhishiwe ukuze kukhuliswe kakhulu umkhiqizo wesevisi. Uhlelo lungasetshenziswa kalula yinoma yisiphi isikhungo sesevisi, umnyango wokusekela ikhompuyutha, kanye nenhlangano kahulumeni. Akuzona zonke izinketho ezifakiwe ekucushweni okuyisisekelo komkhiqizo. Ezinye izici ziyatholakala ngenkokhelo. Sincoma ukuthi ufunde uhlu oluhambisanayo. Ukukhethwa kokucushwa okufanele kufanele kuqale ngenguqulo yedemo ukuze wazi, uzilolonge, ufunde ububanzi obusebenzayo ngendlela ephansi. Inqubo yebhizinisi ibonakala: ubuchwepheshe obukhona bokuqaliswa kwenqubo yebhizinisi, isakhiwo esikhona sesistimu yebhizinisi, amathuluzi okuzenzakalelayo, imishini, izindlela, njll, ukuqinisekisa ukuqaliswa kwenqubo. Izinkomba eziyinhloko zokuhlola ukusebenza kwezinqubo zebhizinisi yinombolo yemikhiqizo yekhwalithi enikeziwe, ekhokhelwe isikhathi esithile, inani labathengi bemikhiqizo, inani lemisebenzi ejwayelekile okufanele yenziwe ekukhiqizeni imikhiqizo isikhawu sesikhathi esithile, izindleko zezindleko zokukhiqiza, ubude besikhathi sokusebenza okujwayelekile, ukutshalwa kwezimali okukhulu ekukhiqizeni, kanye nomsizi onekhono njengeDeski Losizo elizenzakalelayo.