Urutonde: 4.9. Umubare w'amashyirahamwe: 869

Ibihugu: Byose
Sisitemu y'imikorere: Windows, Android, macOS
Itsinda rya gahunda: Gutangiza ubucuruzi

Porogaramu USU

CRM yo gushyigikira tekinike

Inzibacyuho yihuse.
Urashaka gukora iki ubu?

Niba ushaka kumenyera gahunda, inzira yihuse nukubanza kureba videwo yuzuye, hanyuma ugakuramo verisiyo yubuntu hanyuma ugakorana nawe wenyine. Nibiba ngombwa, saba ikiganiro giturutse kubufasha bwa tekiniki cyangwa usome amabwiriza.

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  Twandikire hano
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  Nigute wagura gahunda?
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  Reba amashusho ya porogaramu
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  Reba videwo ivuga kuri gahunda
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  Kuramo porogaramu hamwe namahugurwa yoguhuza
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  Amabwiriza yimikorere ya porogaramu no kuri verisiyo yerekana
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  Gereranya iboneza rya porogaramu
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  Kubara ikiguzi cya software
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  Kubara ikiguzi cyigicu niba ukeneye seriveri
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  Ninde uteza imbere?

Ishusho ya porogaramu

Amasosiyete akora inganda nubucuruzi agomba kuba ashinzwe ubuziranenge bwibicuruzwa byatanzwe, aho hashyirwaho serivisi itandukanye ikorana n’ibisabwa byinjira, ibirego, kandi n’ubucuruzi bunini, niko bigorana gutegura ibyo bikorwa, ariko CRM iraza gutabarwa kubufasha bwa tekiniki. Imiterere isanzwe yo kwinjiza amakuru muburyo bwa mbonerahamwe cyangwa abanditsi banditse ntabwo yemeza umutekano wabo, kandi hamwe namakuru menshi atemba, birashoboka ko wabura amaso yikintu kitemewe kwiyongera. Byaba byiza, buri guhamagarwa cyangwa icyifuzo cyanditse kigomba kwandikwa hakurikijwe amabwiriza yimbere mugihe cyo gusubiza, gutanga ibisubizo byuzuye, gukemura ibibazo byo gusimburwa cyangwa indishyi zibyangiritse. Ariko mubyukuri, hashobora kubaho ingorane hamwe nubuhanga bwa tekiniki namakuru ashobora gutondekwa na gahunda zihariye no gukoresha uburyo bugezweho bwo gushiraho imikoranire, nka CRM. Nanone, porogaramu nk'iyi irashobora kuba ingirakamaro mu mashyirahamwe afite abakozi benshi, aho ari ngombwa gukomeza gukora ibikoresho bya elegitoroniki na sisitemu zikoreshwa, bityo ishami rishinzwe kugenzura no gufasha rigomba gushyira ibintu mu rwego rwo kwakira no gutunganya ibyifuzo. Ikibazo nyamukuru muriki cyerekezo ni ugutakaza ibyifuzo bitewe numubare wabo wingenzi, kubura gahunda itunganijwe, mugihe amakuru aturuka ahantu hatandukanye yitiranya kandi gushakisha biragoye. Kugirango ubashe gucunga neza inzira, ni ngombwa gukwirakwiza ibipimo byose bishoboka, ibyiciro no kubyohereza kubuhanga bukwiye. Akenshi, kubibazo bimwe na bimwe, inama yari ikenewe, ibyemezo byinyongera, bifata igihe kinini, umusaruro ugabanuka. Byaba byiza uhinduye imikoranire y'abakozi bo mu mashami atandukanye, kwibanda kubikorwa byo guhaza ibyo abakiriya bakeneye, nkisoko nyamukuru yimari. Nubuhanga bwa CRM bushobora gutanga imiterere nkiyi, ariko ingaruka zizaba nziza uramutse ushyize mubikorwa inzira ihuriweho, shyira mubikorwa gahunda ikubiyemo ibikorwa byinshi. Porogaramu algorithms irashobora gufata ibyemezo byo gutunganya no gukwirakwiza porogaramu, kwerekana ubushobozi bwabo mubyangombwa no kugenzura ibyakozwe, hamwe nibishoboka byibutswa mugihe.

Ninde uteza imbere?

Urashobora kubona ibisubizo byateganijwe gusa mugihe uhisemo iterambere ryiza ryujuje ibisabwa byose byabakiriya, kandi ibi birashobora gusa kuba bifite igenamiterere ryoroshye, kurugero, nka sisitemu yububiko rusange. Ihuriro rishobora guhindura imikorere yaryo kubikorwa byihariye, mugihe ritanga inzira ihuriweho na automatike, harimo ubufasha mugutegura, guteganya, kubara abitabira, kwandikisha ibirego, ibyifuzo, gukurikirana imigendekere yimari, kubara imishahara yabakozi nibindi byinshi. Kuboneka kw'ibikoresho bya CRM bizagira uruhare mu gushyiraho uburyo bumwe bwo gutanga serivisi za tekiniki, igihe buri nzobere azakora imirimo y'akazi ku gihe kandi akurikije imirimo yashinzwe, agakorana umwete n'andi mashami n'amashami, bibaye ngombwa. Kubasaba inkunga, sisitemu yo kohereza ibyifuzo no gukurikirana igisubizo kuri bo bizahinduka, ubwabyo bizongera ubudahemuka bwabo. Gufungura ibikorwa byakozwe bizaba ishingiro ryubuyobozi buboneye nubuyobozi, mugihe mudasobwa imwe ishobora kugenzura niba imirimo yiteguye, igashyiraho imirimo mishya ikanasuzuma umusaruro wabayoborwa mubice bitandukanye. Ni ubuhe buryo buzaba bukubiye muri gahunda ya CRM yo gushyigikira tekiniki biterwa n'ibyo umukiriya asaba kandi biganirwaho n'abashinzwe iterambere nyuma yo kwiga ibyiza byo gukora ubucuruzi. Ibice bya tekiniki byo gutunganya imirimo yinzobere nabyo biraganiriweho, algorithms ziteganijwe kuri buri gikorwa kitazemera gusimbuka intambwe cyangwa gukora amakosa. Ndetse no kuzuza ibyangombwa byateganijwe, ibiti nibikorwa bizoroha cyane, kuko hashyizweho inyandikorugero zitandukanye zujuje ubuziranenge bwinganda zishyirwa mubikorwa. Muri icyo gihe, gahunda ya USU izashobora gukoreshwa n’abakozi biyandikishije babonye ijambo ryibanga, kwinjira kugira ngo binjire n’uburenganzira bumwe na bumwe bwo kwinjira, ibi ntibitunganya gusa imirimo y’ikigo, ahubwo binakuraho kwivanga hanze. Ntakibazo kizaba kijyanye no kwimuka muburyo bushya, kubera ko amahugurwa azatwara amasaha abiri gusa, mugihe abakozi baziga kubyerekeye intego ya module nibyiza byo gukoresha imirimo.

Kuramo verisiyo yerekana

Mugihe utangiye gahunda, urashobora guhitamo ururimi.

Ninde musemuzi?

Bitandukanye, urashobora gutumiza kwishyira hamwe nurubuga rwisosiyete, gutunganya portal kugirango wohereze ibibazo, hamwe no gutunganya byikora no kugenzura bikorwa na gahunda. Porogaramu ya USU izagabura ibyifuzo byakiriwe mu nzobere kugirango barebe akazi kamwe. Kubintu byose bya tekiniki, ibisobanuro bisobanutse, ibikorwa n'amabwiriza birateganijwe, mugihe ibikoresho bya ngombwa hamwe nibyitegererezo byatanzwe. Urashobora kandi gukora telegaramu ya telegaramu izatanga inkunga murwego rwambere, gusubiza ibibazo bikunze kubazwa, kimwe no kohereza ibikenewe gukemurwa kumuntu kugiti cye. Kubisabwa byose byinjira, hashyizweho ikarita ya elegitoronike yerekana amakuru yumuguzi uhuza, ingingo. Bizoroha kubuhanga kubona amakuru ayo ari yo yose, kwiga amateka yimirimo yabanjirije hamwe numukiriya runaka, utitaye kumyaka yamakuru. Gutandukanya porogaramu ukurikije urwego rwingirakamaro bizafasha gukemura byihuse iyo mirimo irangwa numutuku, kugirango ishyire imbere. Mugihe habaye gutinda gusubiza cyangwa kubura ibikorwa bisabwa, sisitemu ya CRM izamenyesha ubuyobozi bwukuri. Kugirango abakozi batibagirwa ibijyanye nubucuruzi munsi yumurimo mwinshi, biroroshye gukoresha ingengabihe, gushyira akamenyetso kuri kalendari, no kwakira imenyesha mbere. Rero, software ya CRM kubufasha bwa tekiniki izahinduka umufatanyabikorwa wizewe kuri buri mukoresha, utange urutonde rwimikorere rworoshya ibikorwa byinshi. Kubera iyo mpamvu, isosiyete izashobora kongera cyane umuvuduko wimikorere yinshingano zakazi zabakozi kandi icyarimwe izamura ireme ryakazi. Iterambere murwego rwubudahemuka bwabaguzi rikorwa binyuze mukwakira ibisubizo mugihe no gusubiza ibyifuzo. Nibyiza gukomeza umubano ukorana naba rwiyemezamirimo muri gahunda, niba ibintu bisaba imbaraga ziva hanze, ubufasha. Imiterere iboneye yubuyobozi bwimikorere yashizweho niboneza bizafasha kuzana urwego rwubucuruzi kurwego rushya rwirushanwa rutagera kuri benshi. Verisiyo yubuntu izagufasha kugerageza amahitamo amwe no gusuzuma ubworoherane bwo kubaka interineti, irashobora gukurwa gusa kurubuga rwemewe rwa USU.

Tegeka cRM kubufasha bwa tekiniki

Gura gahunda yiteguye

Urashobora kandi gutumiza iterambere rya software

Niba ufite software idasanzwe isabwa, tegeka iterambere ryigenga. Noneho ntuzakenera kumenyera gahunda, ariko gahunda izahindurwa mubikorwa byubucuruzi!

CRM yo gushyigikira tekinike