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Iqembu lezinhlelo: Ukuzenzakalelayo kwebhizinisi
Ukulawulwa kwedeski losizo
- I-copyright ivikela izindlela ezihlukile zokuzenzakalela kwebhizinisi ezisetshenziswa ezinhlelweni zethu.
I-copyright - Singabashicileli besofthiwe abaqinisekisiwe. Lokhu kuboniswa ohlelweni lokusebenza uma usebenzisa izinhlelo zethu nezinguqulo zedemo.
Umshicileli oqinisekisiwe - Sisebenza nezinhlangano emhlabeni wonke kusukela kwamabhizinisi amancane kuya kwamakhulu. Inkampani yethu ifakiwe kurejista yamazwe ngamazwe yezinkampani futhi inophawu lwe-electronic trust.
Uphawu lokuthembela
Ushintsho olusheshayo.
Yini ofuna ukuyenza manje?
Uma ufuna ukujwayelana nohlelo, indlela eshesha kakhulu ukuqala ukubuka ividiyo egcwele, bese ulanda inguqulo yedemo yamahhala bese usebenza nayo ngokwakho. Uma kunesidingo, cela isethulo kwabesekela lobuchwepheshe noma ufunde imiyalelo.
Xhumana nathi lapha
Ungaluthenga kanjani uhlelo?
Buka isithombe-skrini sohlelo
Buka ividiyo mayelana nohlelo
Landa inguqulo yedemo
Qhathanisa ukucushwa kohlelo
Bala izindleko zesofthiwe
Bala izindleko zefu uma udinga iseva yefu
Ubani umthuthukisi?
Isithombe-skrini sohlelo
Eminyakeni yamuva nje, bekuyisiko ukwenza ngokuzenzakalelayo ukulawula kweDeski Losizo ukuze kulandelelwe kahle izinqubo zamanje zomsebenzi nezicelo, ukulawula izinsiza, ukwakha uhlaka lwabasebenzi, nokulungiselela ngokuzenzakalelayo imibiko namadokhumenti okulawula. Ukulawula okuzenzakalelayo kuvumela ukuqapha ngesikhathi esisodwa konke ukusebenza kweDeski Losizo, ukugcwalisa ngesikhathi izinsiza zezinto ezibonakalayo, bheka ochwepheshe bamahhala noma uthenge izingxenye ezithile nezisele, sungula ubudlelwano obuthembisayo nobuzuzisa ngokufanayo namakhasimende.
Ubani umthuthukisi?
2024-04-19
Ividiyo yokulawula ideski losizo
Isikhathi eside impela, isistimu yeSofthiwe ye-USU (usu.kz) ibithuthukisa izixazululo zesoftware ngefomethi yeDeski Losizo ekuvumela ukuthi ulawule ngempumelelo izicelo zabasebenzisi nezinkampani, isevisi nokusekelwa kobuchwepheshe ezindaweni ezahlukahlukene ze-IT-sphere. . Akuyona imfihlo ukuthi isikhundla sokulawula sinqunywa kakhulu yisici somuntu. Uhlelo lukhulula inhlangano kulokhu kuncika, lunciphisa izindleko zansuku zonke, futhi lunciphise izingozi. Akukho ukusebenza okungabonwa. Ngokuzenzakalelayo, imojuli yesixwayiso solwazi olukhethekile ifakiwe. Amarejista eDeski Losizo aqukethe izifinyezo ezinemininingwane yezicelo namakhasimende, imithethonqubo, namasampula okuhlaziya. Ukulawula imisebenzi yesakhiwo kusho ukuqapha okusebenzayo kokusebenza kwamanje lapho ungakwazi ukuphendula ngokushesha ezinkingeni ezincane. Ukulawula okuqondile kwenziwa ngesikhathi sangempela. Uma amanye ama-oda angase adinge izinsiza ezengeziwe (izingxenye, izingxenye ezisele, ochwepheshe), uhlelo lukwazisa ngokushesha ngalokhu. Abasebenzisi kufanele babeke iphazili ngendlela efanele, bahlele ukusebenza, futhi bakhethe isikhathi esifanele.
Landa inguqulo yedemo
Ngeplathifomu Yedeski Losizo, kulula kakhulu ukushintshanisa ulwazi, imidwebo nemibhalo, amafayela, imibiko yokuphatha, izibalo zezibalo nokuhlaziya. Zonke izici zokuphatha izinhlangano zingaphansi kokulawulwa. I-Help Desk futhi iqapha izindaba zokuxhumana namaklayenti, okuthuthukisa ngokuzenzakalelayo ikhwalithi yokulawula. Ungasebenzisa imojula yemiyalezo ye-SMS, ukhuthaze ngempumelelo izinsizakalo zenkampani, uthumele imininingwane yokukhangisa, ungene engxoxweni namakhasimende.
Oda isilawuli sedeski losizo
Ukuthenga uhlelo, vele usishayele noma usibhalele. Ochwepheshe bethu bazovumelana nawe ekucushweni kwesofthiwe efanele, balungise inkontileka kanye ne-invoyisi ukuze ukhokhe.
Ungaluthenga kanjani uhlelo?
Uhlelo luzofakwa
Uma uhlelo luthengelwa umsebenzisi ongu-1, ngeke kuthathe isikhathi esingaphezu kwehora elingu-1
Thenga uhlelo eselenziwe ngomumo
Futhi unga-oda ukuthuthukiswa kwesoftware yangokwezifiso
Uma unezidingo ezikhethekile zesofthiwe, oda ukuthuthukiswa ngokwezifiso. Khona-ke ngeke kudingeke uvumelane nohlelo, kodwa uhlelo luzolungiselelwa izinqubo zebhizinisi lakho!
Ukulawulwa kwedeski losizo
Ungakhohlwa mayelana nokuphendula kwe-Help Desk. Igxila ezicini zengqalasizinda, izintandokazi zomuntu siqu, izindinganiso zosekelo lobuchwepheshe, izinjongo zesikhathi eside, kanye nezinjongo inkampani ezibekela yona lapha namanje, kanye nangesikhathi esifushane. Ukulawula okuzenzakalelayo kuzoba yisixazululo esingcono kakhulu. Akukaze nanini ukulawula kube okuthembeke kangaka futhi kukhululekile, kucatshangelwa zonke izinto ezicashile nama-nuances wendawo yokusebenza. Siphakamisa ukuthi uqale ube yingcweti enguqulweni yedemo yomkhiqizo, uzilolonge, bese unquma ngesisetshenziswa esisebenzayo.
Uhlelo lweDeski Losizo luqapha izinqubo zamanje zesevisi nokusekelwa kobuchwepheshe, lulawula ngokuzenzakalelayo ukukhishwa kwe-oda, kokubili ikhwalithi yomsebenzi kanye nesikhathi sawo. Umsizi we-elekthronikhi akasetshenziselwa ukuchitha isikhathi, okuhlanganisa nokubhaliswa kwesikhalazo esisha, ukwakhiwa kwamadokhumenti okulawula, kanye nokubika. Ngokusebenzisa umhleli, kulula kakhulu ukulawula zonke izigaba zokwenziwa kwesicelo esilandelayo, ukushintsha ngokukhululekile phakathi kwemisebenzi. Uma ukwenziwa kwe-oda elithile kungadinga izinsiza ezengeziwe, isofthiwe iyazisa ngalokhu.
I-Help Desk inxusa bonke abasebenzisi ngaphandle kokuhlukile. Iyashesha, iyasebenza, futhi ine-interface enobungane futhi enembile. Isigaba ngasinye sokukhiqiza singaphansi kokulawulwa, okubuye kuvumele ukusabela ezinkingeni ngesivinini sombani, ukukhetha abadlali ngokucophelela, nokuqapha isimo sesikhwama sezinto ezibonakalayo. Akunqatshelwe ukuxhumana namakhasimende ngemojula yemiyalezo eyakhelwe ngaphakathi. Abasebenzisi bangashintshanisa ngokushesha imininingwane, amafayela wesithombe nombhalo, imibiko yokuphatha. Uhlelo Lwedeski Losizo luqapha futhi luhlole ukusebenza kwabasebenzi, lulungise wonke umthwalo womsebenzi, futhi luzame ukugcina izinga eliphezulu lomsebenzi. Ngosizo lokulawula okuzenzakalelayo, ungakwazi ukulandelela kokubili imisebenzi yamanje nezinqubo zomsebenzi, nemigomo yesikhathi eside, isu lokuthuthukisa izinhlangano, izindlela zokuphromotha nezinsizakalo zokukhangisa. Imojuli yesaziso ifakwe ngokuzenzakalelayo. Ayikho indlela elula yokugcina umunwe wakho ku-pulses yemicimbi ngaso sonke isikhathi. Kufanele ucabangele ikhono lokuhlanganisa nezindawo zokuhlala ezithuthukile namasevisi. Isofthiwe ilungele izikhungo zesevisi, izinsizakalo zokusekelwa kwezobuchwepheshe, izinkampani ze-IT, kungakhathaliseki ukuthi zingakanani ubukhulu kanye nekhono. Akuwona wonke amathuluzi athole indawo ekucushweni okuyisisekelo komkhiqizo. Ezinye zazo zethulwa ngokwehlukana. Bheka uhlu lwezengezo ezikhokhelwayo. Kufanele uqale ngokushesha ngangokunokwenzeka ukuze ujwayelane nephrojekthi futhi unqume izinzuzo. Inguqulo yedemo iyatholakala mahhala. Lapho izimo zokusebenza zenhlangano zishintsha, uhlelo lwezinqubo zebhizinisi olwamukelwe kulo lungase lungasebenzi, oludinga ushintsho oluthile olunenjongo kulolu hlelo, noma ukwenziwa kahle kwezinqubo zebhizinisi. Ukuthuthukisa kuwukucatshangelwa kabusha okuyisisekelo kwezinqubo zebhizinisi lenkampani ukuze kuzuzwe ukuthuthukiswa okubalulekile ezinkomba eziyinhloko ezifanele zemisebenzi yazo: izindleko, ikhwalithi, izinsizakalo, kanye nesivinini. Izenzo ezihambisana nokwenza kahle nokuholela ekwandeni kokusebenza kahle kwebhizinisi: izinqubo ezimbalwa zokusebenza zihlanganiswa zibe yinto eyodwa. Inqubo icindezelwe ngokuvundlile. Uma kungenakwenzeka ukuletha zonke izinyathelo zenqubo emsebenzini owodwa, khona-ke ithimba lenziwa elibhekene nale nqubo, okuholela nakanjani ekubambezelekeni okuthile namaphutha avela lapho kudluliswa umsebenzi phakathi kwamalungu eqembu. Konke lokhu kungaholela emiphumeleni ethile, kodwa hhayi ithimba lethu le-USU Software, lapho uzothola khona uhlelo olufanele izidingo zakho eziqinile.